Customer Solutions Expert

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About Blu Selection

We are a global technology company empowering sales and marketing teams with powerful tools that make their work faster and easier. Our cloud-based software is trusted by over 100,000 companies in 179 countries.

Our Client

Blu Selection believes that great people create great products. With a team of more than 850 employees from 50+ nationalities and offices across Europe and the US, we continue to grow, having become one of Estonia's leading tech companies.

Job Description

We are seeking a Customer Solutions Specialist to join our Lisbon office and provide top-notch support to French-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues.

Your Responsibilities

  • Respond to customer inquiries via live chat and phone in a friendly and efficient manner
  • Collaborate with product management and engineering teams to stay up-to-date on the latest features
  • Troubleshoot customer issues and provide suitable solutions
  • Help turn both new and existing customers into loyal users

Requirements

To succeed in this role, you need:

  • Fluency in French and English (additional languages such as Portuguese, German, or Spanish are a plus)
  • At least one year of experience in a customer-facing role
  • Excellent interpersonal and communication skills
  • Ability to multitask and manage several customer conversations simultaneously
  • BASIC knowledge of sales processes (e.g., lead tracking, reporting)
  • Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage

Salary and Benefits

We offer a competitive salary package with excellent benefits, including an annual bonus, health insurance, meal allowance, flexible benefits for transport, technology, etc. The estimated salary for this position is around €40,000-€60,000 per year, depending on experience.

Benefits

  • A value-driven, people-first company culture
  • A diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and more
  • A hardworking team that knows how to have fun while getting things done
  • Freedom to share ideas and execute them with the full support of the team
  • Flexible working hours for a balanced professional and personal life
  • Numerous opportunities for personal and professional growth with internal and external training


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Customer Solutions ExpertAbout the Role:We are seeking a highly skilled Customer Solutions Expert to join our team in Lisbon. As a Customer Solutions Expert, you will be responsible for providing top-notch support to German-speaking clients.Responsibilities:Respond to customer inquiries via live chat and phone in a friendly and efficient...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Expert Gmbh is seeking an Italian-speaking customer service expert to join their team in Lisbon, Portugal. The primary responsibility of this role will be to provide exceptional customer support via phone and email.Responsibilities:- Respond promptly and professionally to customer inquiries and issues via phone and email- Provide accurate and detailed...

  • Customer Solutions Expert

    2 semanas atrás


    Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

    Unlock Your Career Potential in a dynamic environment at Webhelp France, a global technology and services leader. Are you ready for what's next? We empower brands to improve their businesses with technology and integrated solutions across 70 countries. Our recognition as a top workplace and career growth leader speaks volumes about our company culture. As a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking for a highly skilled Customer Solutions Expert to join our team in Lisbon, Portugal.As a Customer Solutions Expert, you will be responsible for providing top-notch support to our clients. You will work closely with our support team to efficiently answer customer inquiries and resolve issues. Our ideal candidate is passionate about helping...

  • Customer Solutions Expert

    2 meses atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we believe that great people create great products. Our client is a leading tech company empowering sales and marketing teams worldwide with powerful, user-friendly tools. With a team of over 850 employees from 50+ nationalities and offices across Europe and the US, they continue to grow and thrive.We are seeking a Customer Solutions Expert...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    As a Technical Expert for Customer Solutions, you will be responsible for delivering exceptional support to our clients. Your key objectives include responding promptly to customer inquiries, documenting relevant case information, and providing comprehensive solutions via phone, email, or social media channels. Key Responsibilities:- Provide timely and...

  • Customer Solutions Expert

    2 meses atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleBlu Selection is seeking a Customer Solutions Expert to join their Lisbon office and provide top-notch support to German-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. The ideal candidate will be passionate about helping others and making a positive...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    At Accs - Ares Customer Care Solutions Gmbh, we are seeking a skilled Customer Support Specialist - Dutch/Flemish Expert to join our team. This role is based in Lisbon, Portugal and is a full-time position.About the Role:We are looking for a native or near-native speaker of Dutch/Flemish with excellent communication skills to provide top-notch customer...

  • Customer Solutions Expert

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Established in 2010, our client has been empowering sales and marketing teams worldwide with innovative software solutions.About the RoleWe are seeking a highly skilled Customer Solutions Specialist to join our Lisbon office. This dynamic role involves providing top-notch support to French-speaking clients by efficiently addressing their inquiries and...


  • Lisboa, Lisboa, Portugal Expert Gmbh Tempo inteiro

    Expert Gmbh is partnering with a leading BPO/outsourcing company to hire an Italian-speaking Customer Service Expert to join their team in Lisbon. Primary Responsibilities:• Respond promptly and professionally to customer inquiries and issues via phone and email.• Provide accurate and detailed information about drone products, features, and...

  • Customer Support Expert

    2 semanas atrás


    Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job OverviewThe Accs - Ares Customer Care Solutions GmbH seeks a Dutch/Flemish Customer Support Specialist to join its team in Lisbon, Portugal. This is a full-time position with a salary of approximately €25,000 per year.About the RoleThis position involves assisting customers of a video streaming platform using multiple communication channels (phone...


  • Lisboa, Lisboa, Portugal Pipedrive Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Customer Solutions Expert to join our team in Lisbon. In this role, you will work closely with our support team to provide exceptional customer service and support to our clients.Key ResponsibilitiesWork with the support team to quickly and efficiently answer customer questions in a...


  • Lisboa, Lisboa, Portugal Gbt Solutions Tempo inteiro

    About UsGbt Solutions is a leading technology company with over 28 years of experience, delivering cutting-edge solutions across various industries. We foster a diverse and inclusive work environment and are recognized for our commitment to excellence and innovation.PositionPublic Cloud Solution DesignersWhat You'll Do:Design and deliver public cloud...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Unlock your career as a Customer Solutions Specialist with our valued client, a leading tech company in Estonia. As a key member of their Lisbon office team, you'll provide top-notch support to French-speaking clients, collaborating closely with the support team to efficiently answer customer inquiries and resolve issues.About the CompanyA value-driven,...


  • Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

    About Blu Selection SpainBlu Selection Spain is a leading tech company that empowers sales and marketing teams with powerful tools. With a diverse team of over 50 nationalities and offices across Europe and the US, we continue to grow and innovate.Job Title: Customer Solutions Expert - French Language SupportWe are seeking a Customer Solutions Expert to join...


  • Lisboa, Lisboa, Portugal Amazon Tempo inteiro

    As a Cloud Solutions Expert at Amazon, you will play a key role in driving customer success by providing strategic guidance and technical expertise to our enterprise clients.Company OverviewAt Amazon, we are committed to helping our customers achieve their business goals through the effective use of cloud technology. Our team of experts works closely with...


  • Lisboa, Lisboa, Portugal Amazon Tempo inteiro

    Job Title: AWS Technical Solutions ExpertJob Summary: We are seeking a highly skilled AWS Technical Solutions Expert to join our team. As a Technical Solutions Expert, you will be responsible for providing technical guidance and support to our Enterprise Support customers. You will work closely with our customers to understand their business needs and...

  • Technical Solutions Expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled Technical Solutions Expert to join our team in Portugal. As a key member of our Sales Engineering team, you will play a critical role in providing technical support and guidance to our customers.


  • Lisboa, Lisboa, Portugal Expert Thaller Tempo inteiro

    Job DescriptionWe are seeking a skilled Cloud Computing Solutions Architect to join our team at Expert Thaller. As a key member of our organization, you will be responsible for designing and implementing scalable cloud-based solutions that meet the needs of our clients.About the RoleThis is a full-time position that requires strong technical skills and...