Customer Support Specialist for Global Advertisers

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Overview

Cross Border Talents is seeking a Client Care Specialist to join our team in Lisbon. As a key point of contact for Spanish-speaking advertisers, you will play a vital role in helping them excel on our leading global platform.

Salary and Benefits

We offer a competitive monthly salary up to 1366 euros (including base pay, bonuses, and food allowance), as well as comprehensive benefits such as health insurance, meal card, and holiday bonuses.

Job Description

  • You will be the first point of contact for Spanish-speaking advertisers, providing timely and effective solutions to their queries and technical issues.
  • You will work closely with internal teams to guide clients on optimizing their advertising campaigns, ensuring they achieve maximum ROI.
  • You will report bugs and collaborate with internal teams to drive improvements and enhancements.

Required Skills and Qualifications

  • You must have fluency in Spanish and B2-level English proficiency.
  • You must currently reside in Portugal with valid work authorization.
  • You must be available for rotational 8-hour shifts with a 1-hour break.

What We Offer

  • Relocation support: Flights reimbursed and permanent shared accommodation with utilities covered.


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