German Speaker Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

We are seeking a skilled German speaker to join our customer service team in Portugal. The successful candidate will have the opportunity to work with some of the world's top brands, providing exceptional support to customers and contributing to their success.

Key Responsibilities
  • Communicate effectively with customers via phone, chat, and email in German
  • Monitor and resolve cases efficiently to ensure quick resolution
  • Maintain high levels of customer satisfaction while representing a major brand
  • Develop and sustain strong, professional relationships with partners, demonstrating empathy and understanding
  • Work towards achieving targets set by both the client and the company
Requirements
  • Fluency in German
  • Proficient English communication skills
  • Strong communication, interpersonal, and problem-solving abilities
  • Basic computer knowledge and technical skills
  • Ability to multitask effectively
  • Team-oriented with the ability to thrive in a fast-paced environment
What We Offer
  • Comprehensive relocation support to Portugal
  • Competitive monthly salary (approximately €3,200 - €4,000)
  • Health benefits and various discounts
  • Full training provided by certified instructors
  • Opportunities for career advancement and professional development

In this role, you will have the chance to develop your skills, work with leading global brands, and enjoy a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.



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