Customer Experience Specialist

1 dia atrás


Braga, Braga, Portugal Minacs Tempo inteiro

**Company Overview**

Concentrix, a global leader in technology and services, empowers the brands of the future to improve their businesses. With operations in over 70 countries, we help well-known brands enhance their performance with integrated solutions.

**Salary and Benefits**

We offer a competitive salary and performance-based bonus structure, as well as full-time contracts with indefinite duration. Our benefits package includes career development programs, specialized courses, language classes, and a bring-a-friend referral program.

**Job Description**

We are seeking a skilled Customer Experience Specialist to join our team in Braga, Portugal. In this role, you will be responsible for ensuring high-quality service delivery across all operations and exceeding client expectations.

**Key Responsibilities:**

  • Respond to customer inquiries via multiple channels and update CRM systems accordingly;
  • Built strong relationships with customers through efficient and professional communication;
  • Promote customer loyalty by delivering successful inquiry outcomes;
  • Collaborate effectively with team members and management to drive business growth;
  • Provide feedback on emerging issues and identify areas for improvement;

**Requirements and Qualifications**

To succeed in this role, you should have:

* A high level of Spanish (written and oral) and a good level of English (B2);

* At least 1 year of experience in technical roles or automotive customer service;

* Strong passion for automotive topics and digital technology;

* Ability to understand policies, procedures, and warranties;

* Familiarity with market geography;

* Empowered to make independent decisions with strong documentation skills;

* Skilled in resolving issues and providing solutions.

**What's in it for you?**

In this role, we offer a range of benefits that support your lifestyle, including flexible working arrangements, career development opportunities, and a comprehensive compensation package.



  • Braga, Braga, Portugal Ttec Tempo inteiro

    Unlock Your Potential as a Customer Experience SpecialistAt TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in resolving customer issues and providing top-notch support. With a strong focus on quality and attention to detail, you'll ensure that every customer interaction...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team in Sofia, Bulgaria. As a key member of our customer experience team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesInvestigate and resolve customer issues in a timely and...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Are you a strong communicator with excellent customer service skills? Do you have experience in international customer relations and a passion for building strong relationships with clients? We're looking for a talented individual to join our team as an International Customer Relations Specialist in the Amersfoort Area.Key Responsibilities:Represent our...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Job Summary: We are seeking a highly skilled International Customer Relations Specialist to join our dynamic team in the Amersfoort area. As a key member of our customer relations team, you will be responsible for building and maintaining strong relationships with our B2B customer base.Key Responsibilities:Represent our company towards the customer and act...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    **About Phiture**We are a dynamic fashion brand that embodies the spirit of wild & free-inspired fashion for modern women. Our brand is currently one of the fastest-growing direct-to-consumer brands in the fashion market, with a product portfolio of over 150 products.Our team is spread across Europe, with a Studio Office in Berlin and a production Office in...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    As a dedicated professional at Abroad Experience, you will play a vital role in fostering strong relationships with customers and driving business growth. The ideal candidate for this position will possess excellent communication skills, both written and verbal, and be proficient in French.The Customer Account Liaison Specialist will serve as the primary...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Abroad Experience is one of the world's largest suppliers of components to the biking industry. As a dedicated Account Coordinator, fluent in French, you will join their dynamic team in the Amersfoort area.ResponsibilitiesBuild strong relationships with your dedicated customer base and nurture these connections into long-term partnerships.Represent Abroad...


  • Braga, Braga, Portugal Homerun B.V. Tempo inteiro

    MIKUTA French-Speaking Customer Service Specialist JobWe are seeking a dedicated and driven French-speaking Customer Service Specialist to join our dynamic fashion brand team. As a key representative of the MIKUTA brand, you will be responsible for providing exceptional customer service via various communication channels.About the Job:This role is all about...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    Role OverviewWe are seeking a highly skilled Senior Customer Experience Specialist to join our team in Poland. As an Italian-English speaking credit risk analyst, you will be responsible for providing exceptional customer experiences and resolving complex customer inquiries.About the RoleIn this role, you will:Monitor customer accounts and respond to all...

  • Automotive Specialist

    3 semanas atrás


    Braga, Braga, Portugal Ttec Tempo inteiro

    About the RoleAs an Automotive Specialist at TTEC, you will be responsible for delivering exceptional customer experiences while working in our state-of-the-art location in Athens, Greece. You will be part of a dynamic team that creates and delivers amazing customer experiences, and you will have the opportunity to grow your career in a family-friendly...


  • Braga, Braga, Portugal Webhelp France Tempo inteiro

    About the Role We're seeking a skilled Customer Advisor to join our team in Portugal (Remote). As a key member of our global customer support team, you'll play a vital role in ensuring exceptional customer experiences across all operations. Your primary focus will be on meeting performance goals, delivering operational excellence, and exceeding client...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    About the RoleAs a Customer Experience Specialist, you will play a crucial role in ensuring that customers have a positive experience with our clients' brands. This is an exciting opportunity to work on-site in Plovdiv, Bulgaria, where you will be part of a team dedicated to delivering exceptional customer experiences.ResponsibilitiesReview and validate...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Unlock a New Career Adventure in LisbonAre you ready to take your customer experience skills to the next level in a vibrant and international environment? We are seeking an International Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our team, you will play a vital role in delivering exceptional customer experiences...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    Be the catalyst for exceptional customer experiences with TTEC. As a Customer Experience Credit Risk Specialist, you'll be part of a dynamic team that brings humanity to business.About Your Role:You'll work remotely in Poland, utilizing your analytical skills and attention to detail to evaluate creditworthiness and resolve complex customer...


  • Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job OverviewAt Personalbüro U. Herrmann, we are seeking a skilled Customer Service professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving emerging issues, and promoting our services.Key ResponsibilitiesOffer interactive and friendly support to customers over the...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    At TTEC, we're on a mission to make customers happy. Our team is dedicated to delivering exceptional experiences for our clients' customers, and we're looking for talented individuals to join us in this endeavor.About the RoleWe're seeking an Automotive Specialist to work with us in Athens, Greece. As a key member of our team, you'll be responsible for...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Work with us:As a Customer Advisor for our Streaming Platform in Lisbon, you will be part of our international team responsible for delivering exceptional customer experiences on behalf of some of the world's most progressive brands.Salary and BenefitsWe offer a competitive salary of €1100 gross per month (paid 14 times), as well as a performance bonus of...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Customer Relations SpecialistWe are seeking a highly skilled Customer Relations Specialist to join our team at Abroad Experience. As an Account Coordinator, you will be responsible for building and maintaining strong relationships with our customers in the Amersfoort area.Key Responsibilities:Represent our company towards the customer and act as the primary...

  • Customer Support Specialist

    4 semanas atrás


    Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    Customer Support SpecialistAre you passionate about delivering exceptional customer service and fluent in French? We are seeking a skilled Customer Support Specialist to join our team in Braga, Portugal.This is a full-time, on-site position with a permanent contract. As a Customer Support Specialist, you will be responsible for providing professional and...

  • Customer Support Specialist

    2 semanas atrás


    Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro

    Job Details:Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Personalbüro U. Herrmann. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Analyze customer...