Customer Experience Specialist

Há 1 mês


Braga, Braga, Portugal Ttec Tempo inteiro
About the Role

As a Customer Experience Specialist, you will play a crucial role in ensuring that customers have a positive experience with our clients' brands. This is an exciting opportunity to work on-site in Plovdiv, Bulgaria, where you will be part of a team dedicated to delivering exceptional customer experiences.

Responsibilities
  • Review and validate digital content on a highly visible retail website for accuracy and appropriateness for the audience
  • Flag inappropriate or inaccurate content
  • Translation proofreading
What We're Looking For

We're looking for individuals who possess excellent written communication skills, including grammar and spelling in Polish-English. Previous customer service or content moderation experience is a plus, as well as a high level of detail orientation. Tech-savviness and comfort with digital platforms are also essential for this role.

Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • A competitive salary of $35,000 - $40,000 per year
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values, experiential training, and access to 1000s of free training and development courses
About TTEC

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.



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