Customer Experience Coach

Há 1 mês


Braga, Braga, Portugal Ttec Tempo inteiro

**About TTEC**

TTEC is a company that makes customers happy. We do this by helping our clients create amazing customer experiences powered by technology and humanity.

We're looking for an Automotive Specialist to join our team in Athens, Greece. As an Automotive Specialist, you'll be the difference between a customer's experience being average or exceptional.

About the Role

  • You'll work with customers via onboarding software sessions to ensure they have a great experience.
  • You'll share engaging explanations of features to make customers more confident in their product knowledge.
  • You'll adapt your coaching style depending on the customer's requirements and preferred learning style.

Requirements

  • Fluency in French and English.
  • Strong attention to detail.
  • Savvy with tech and software.
  • Self-sufficient and resilient attitude.
  • Confident and adaptable communication and coaching skills.
  • Engaging presentation skills.

What You Can Expect

  • A knowledgeable, encouraging, and supportive leadership team.
  • A diverse and community-minded organization.
  • Career growth and lots of learning opportunities.
  • Excellent premises during training and when you come to the site for employee engagement activities.

Estimated Salary: €35,000 - €45,000 per annum, depending on experience.



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