Customer Experience Specialist

1 semana atrás


Braga, Braga, Portugal Buscojobs Portugal Tempo inteiro
About the Role

We're seeking a talented Customer Advisor to join our team in Portugal, working remotely. As a key member of our customer service team, you'll be responsible for ensuring high-quality interactions with health professionals and patients.

Key Responsibilities
  • Develop and coordinate responses to health-related inquiries
  • Handle emails and calls from healthcare professionals or patients regarding medication usage
  • Propose solutions to improve department efficiency and customer relationships
Requirements

To succeed in this role, you'll need:

  • Excellent written and spoken Portuguese and Spanish skills, with good English proficiency
  • A degree in nursing, pharmaceutical sciences, chemistry, biochemistry, or biomedical science
  • An interest in scientific research and strong communication skills
What We Offer

We provide a competitive salary of around €35,000 - €45,000 per year, depending on experience, as well as benefits that support your unique lifestyle:

  • Full-time contracts with indefinite duration (negotiable)
  • Remote work opportunities in Portugal
  • Bring-a-friend referral bonuses
  • Comprehensive training on company projects and career development programs
About Us

Concentrix is an equal-opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates who are legally authorized to work in Portugal.



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