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Portugal Territory Business Leader
2 semanas atrás
Western Union is a global financial services company positioned to become the world's most accessible financial services company - transforming lives and communities.
Job DescriptionThis role is about taking action—managing the market, optimizing performance, and making an impact where it matters most. You will be responsible for Portugal's overall business operation, growing the business through existing and new Retail partners, with a strong competitive strategy and constantly driving operational improvements to enhance Customer agent experience.
Responsibilities- Achieving overall Country financial target (omnichannel volumes & revenues).
- Drive growth and develop strong relationships with existing and new partners in the market.
- Prospect and sign new strategic retail partners.
- Negotiate and renew all expiring agreements with existing Master Agents.
- Build a strong local Sales Team to expand direct retail independent network in Portugal.
- Implement effective pricing proposals and incentive programs to drive business growth.
- Enhance overall Retail network brand visibility in the country.
- Help drive Country digital acceleration with an omnichannel approach.
- Identify and mitigate business risks, converting them into actionable plans and driving effective implementation in partnership with cross-functional teams.
To succeed in this role, you will need:
- Strong interpersonal skills to drive and build positive relationships and influence externally and internally.
- Customer-centric approach and cultural sensitivity to the diaspora landscape and micro-entrepreneurs from different countries and backgrounds.
- Ability to work independently and make sound decisions with an entrepreneurial mindset and problem-solving approach.
- Strong team management with the right combination of attention to detail and strategic approach.
- Experience in the money transfer industry is preferred.
- Fluency in English and Portuguese is a must.