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Travel Support Specialist with Dutch Language Expertise
4 semanas atrás
Astrea Recruitment is dedicated to transforming the job search process into a supportive and inspiring experience.
Our client, a leading company in the BPO field, offers a fresh approach to business operations. We are seeking skilled and motivated individuals for the role of Travel Support Associate with Dutch and English proficiency, based in Sofia, Bulgaria.
Job Summary
This position involves communicating with business travel customers, discussing travel preparations, and providing high-quality customer service. The ideal candidate will have excellent communication skills, be fluent in Dutch (C1 level) and English (B2 level), and possess a minimum of 2 years' experience in travel or a related field.
Responsibilities
- Communicate effectively with business travel customers to discuss their travel requirements.
- Provide exceptional customer service to ensure customer satisfaction.
- Assist with hotel reservations, flight arrangements, and other travel-related tasks.
- Help customers with mode of travel and accommodation.
Requirements
- Fluent in Dutch (C1 level) and English (B2 level).
- Minimum 2 years' experience in travel or a similar field.
- Previous experience in customer service is an advantage.
- Familiarity with global distribution systems such as Amadeus, Galileo, Sabre, Worldspan, or Apollo is a plus.
What We Offer
Our client provides:
- Attractive remuneration (€3,500-4,600 gross per month) and a medical plan.
- Relocation support.
- Full-time employment and paid annual leave days.
- Additional life insurance and a monthly transport allowance.
- Access to various training programs for skill development.
- Career advancement opportunities.
- A modern and comfortable working environment.
About Bulgaria
Bulgaria is an emerging destination for professionals, offering excellent career prospects in industries such as IT, BPO, and finance. The country's affordable cost of living, rich cultural life, and strategic location make it an attractive place to develop your career and enjoy a high quality of life.
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