DTC E-commerce Account Management Professional
Há 1 mês
At Buscojobs Portugal, we're looking for a highly skilled and experienced account manager to join our team. As an e-commerce account manager, you will be responsible for building strong relationships with clients, understanding their business needs, and providing tailored solutions to drive growth and success.
About the RoleWe are seeking a professional with 3-5 years of experience in account management, customer success, or sales, preferably in the e-commerce industry. Your excellent communication, negotiation, and problem-solving skills will enable you to effectively manage multiple accounts, prioritize tasks, and meet client expectations.
Key Responsibilities- Foster strong relationships with assigned clients, ensuring clear communication and alignment of expectations.
- Manage the onboarding process for new clients, streamlining their transition into our ecosystem.
- Regularly check in with clients to ensure satisfaction, address concerns, and provide support as needed.
- Collaborate with internal teams to deliver solutions that meet client needs and drive business results.
- Identify opportunities to upsell or cross-sell additional products or services based on client requirements.
- Track and report on account performance, providing actionable insights to inform business decisions.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for growth and development within our company. If you're passionate about building strong relationships, driving business growth, and working in a dynamic e-commerce environment, we'd love to hear from you
Please note that we only consider applications from candidates who have a Bachelor's degree in Business, Marketing, Communications, or a related field. We also value experience with CRM software, such as Salesforce or HubSpot, and a proven track record of maintaining strong client relationships and achieving sales targets or KPIs.
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