Senior POS Support Specialist

3 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
About the Role

We are seeking a highly skilled and experienced German-speaking customer support specialist to join our team at Cross Border Talents. In this key role, you will be responsible for delivering exceptional support to clients using advanced POS systems.

Key Responsibilities
  • Provide high-quality service to clients through effective issue resolution, guidance, and troubleshooting of POS system operations.
  • Utilize excellent communication skills to address client inquiries and concerns in a timely and professional manner.
Requirements and Qualifications
  • Proficiency in German (C1) and English (B2) languages is essential for this position.
  • You must hold a valid EU ID, Residence Card, Manifestação de Interesse, or Visa for this opportunity.
Compensation and Benefits
  • A competitive base salary of €1,271 (paid 14 times per year).
  • A performance-based bonus of up to €120 per month.
  • A meal allowance of €7.63 net per working day.
Relocation Assistance
  • We offer reimbursement for economy airfare (up to €400) after 180 days of employment and hotel accommodation upon arrival for outside Portugal.
  • For within Portugal, we reimburse travel costs (up to €150) after 180 days of employment and 15 days of hotel accommodation upon arrival.

If you are an experienced professional with a passion for delivering exceptional customer support, we invite you to apply for this exciting opportunity.



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