Travel Advisor Relocations Team
Há 5 dias
Cross Border Talents is a leading online tour operator, providing exceptional travel services across the globe. With a passion for travel and a commitment to delivering seamless experiences, we strive to be the best in the industry.
Job Description
We are seeking an experienced Travel Advisor to join our Relocations Team. As a key member of our team, you will play a vital role in guiding travelers through their booking journeys, ensuring that their travel experiences are hassle-free, enjoyable, and stress-free.
Your primary responsibility will be to manage reservations, assist with customer service needs, and address any challenges that travelers may face before, during, or after their trip. You will also provide support to customers making online bookings, handle incoming customer calls, and resolve complex situations such as booking changes and cancellations.
As a Travel Advisor, you will have the opportunity to work with a diverse range of travelers, providing personalized solutions to meet their unique needs. Your excellent communication skills, problem-solving abilities, and passion for travel will make you an invaluable asset to our team.
Required Skills and Qualifications- Native Italian Speaker with excellent written and verbal communication skills.
- Good Command of English (minimum B2 level).
- Strong computer and internet skills to navigate booking systems and customer management tools.
- Quick learner with the ability to adapt to new systems and processes.
- Exceptional communication skills and a collaborative team spirit.
- Goal-oriented with a drive to achieve performance targets.
- Flexible and resilient, able to thrive under pressure.
- Passion for Travel and a strong interest in the travel industry.
- Familiarity with the travel industry, including popular destinations, airlines, and hotel chains.
Our competitive salary package includes:
- A base salary of 1040.66 EUR gross/month, including room allowance from your first day, plus food allowance.
- A meal card to support your daily meals.
- Holiday bonuses to help you celebrate special occasions.
- Airport pick-up and support with your registration in Portugal.
- Reimbursement of your initial flight expenses.
- Yearly complimentary two-way flight ticket back to your home country (within the EU).
- Accommodation in shared company apartments for the first 14 months.
- Fully furnished apartments with all living expenses covered (water, gas, electricity, internet).
- Free Portuguese language lessons, sports activities, and cooking classes to help you immerse in the local culture.
This is more than just a job – it's an opportunity to grow within a global travel organization. We offer a supportive and welcoming work environment, competitive compensation, and a host of benefits that will help you thrive both professionally and personally.
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