Lead Travel Ambassador
Há 1 mês
About the Role:
We are seeking a highly motivated and enthusiastic Travel Advisor to join our team at Filipa Santos Atlean World. As a Travel Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their travel experience is nothing short of remarkable.
Key Responsibilities:
- Provide professional voice reservation experiences via phone and other mediums in Dutch and English
- Match products with guest needs, resulting in revenue generation, brand preference, and customer loyalty
- Ensure seamless customer experiences through effective use of systems, information, and tools
- Answer questions regarding prices, hotel details, reservation or payment conditions
- Assist guests with all questions relating to 'pre', 'in', or 'post travel' concerns
Requirements:
- Native level of written and verbal communication skills in Dutch
- Availability to work in rotating shifts
- Good computer skills
- Excellent communication and interpersonal skills, and team spirit
- Experience or interest in tourism and hospitality, travel
What We Offer:
- Joyful Lisbon
- Growth with a 12-month renewable contract, after 2 years it can become a permanent contract
- Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
- Guardians of Wellness: Private Health Insurance from day one
- Gross salary: 1298€ per month or 1040€ with accommodation
Relocation Package:
- Flight to the Future: Covered flight expenses
- First-Class Arrival: Airport pick-up and settling assistance
- Nest in Comfort: Accommodation provided in shared apartments
- Language Safari: Complimentary Portuguese lessons
- Active & Awesome: Free sports activities and social events
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