Lead Travel Ambassador

1 semana atrás


Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiro

About the Role:

We are seeking a highly motivated and enthusiastic Travel Advisor to join our team at Filipa Santos Atlean World. As a Travel Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their travel experience is nothing short of remarkable.

Key Responsibilities:

  • Provide professional voice reservation experiences via phone and other mediums in Dutch and English
  • Match products with guest needs, resulting in revenue generation, brand preference, and customer loyalty
  • Ensure seamless customer experiences through effective use of systems, information, and tools
  • Answer questions regarding prices, hotel details, reservation or payment conditions
  • Assist guests with all questions relating to 'pre', 'in', or 'post travel' concerns

Requirements:

  • Native level of written and verbal communication skills in Dutch
  • Availability to work in rotating shifts
  • Good computer skills
  • Excellent communication and interpersonal skills, and team spirit
  • Experience or interest in tourism and hospitality, travel

What We Offer:

  • Joyful Lisbon
  • Growth with a 12-month renewable contract, after 2 years it can become a permanent contract
  • Portuguese Extra Delights: Meal vouchers, Holiday and Christmas allowance
  • Guardians of Wellness: Private Health Insurance from day one
  • Gross salary: 1298€ per month or 1040€ with accommodation

Relocation Package:

  • Flight to the Future: Covered flight expenses
  • First-Class Arrival: Airport pick-up and settling assistance
  • Nest in Comfort: Accommodation provided in shared apartments
  • Language Safari: Complimentary Portuguese lessons
  • Active & Awesome: Free sports activities and social events

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