AI Operations Transformation Lead

Há 5 dias


Coimbra, Coimbra, Portugal Critical-Software Tempo inteiro

At Critical Software, we are always on the lookout for ambitious individuals to join our community with a strong sense of purpose, values, and togetherness. As a trusted partner to leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and more, we strive to deliver software solutions and consulting in complex, business-critical environments aimed at assisting our clients in achieving their business objectives through cutting-edge software solutions.

We are currently seeking a dynamic AI Operations Manager who will lead the transformation of our internal processes through Generative AI, enhancing operational efficiency across various departments. The ideal candidate will guide the development and implementation of AI-powered solutions tailored to optimize internal functions, exercising strategic leadership, hands-on technical contribution, and proactive problem-solving to ensure success and drive the company forward.

In this role, you will be supported by a dedicated team based in Germany and Portugal, equipped to aid your success and bolster our rapid growth. At Critical Software, we prioritize work-life balance, offering flexible work policies designed to fit your life around your career.

We expect from you:

  • Strategic Leadership: Lead Critical's internal GenAI transition, identifying productivity enhancement opportunities and overseeing the development and implementation of AI solutions.
  • Roadmap Definition: Define the Internal AI Ops roadmap, setting strategic goals and priorities.
  • Technical Contribution: Act as a hands-on contributor, developing AI solutions and leveraging existing tools.
  • Risk Management: Preemptively identify and address risks, ambiguities, and future needs; find balanced solutions to unexpected blockers.
  • Stakeholder Collaboration: Work closely with key stakeholders across various departments to understand their processes and needs.

To be successful in this role, you should have:

  • Master's or Ph.D. in Computer Science, AI, Machine Learning, Business, Management, or a related field.
  • 3+ years as a Product Manager of technical products, with a strong interest in Generative AI.
  • 5+ years of experience in software development.
  • Impeccable oral and written communication skills for alignment-seeking and problem distillation.
  • Strong strategic thinking, capable of making tough decisions and advocating for necessary changes.
  • Self-directed with the ability to prioritize effectively even when faced with ambiguity.
  • Natural curiosity for both old and new AI techniques and their application to business problems.

We offer:

  • A challenging environment where you can thrive, both personally and professionally.
  • A real possibility of impacting the lives of millions of people while working in the most critical industries.
  • The opportunity to make a difference while participating in social initiatives.
  • Fringe Benefits and Wellbeing specifically planned to support you and those important to you.
  • Modern and cozy offices that will make you feel just like home.
  • Flexible work policies designed to fit your life around your career at Critical Software.

$120,000 - $180,000 per year (estimated salary range).



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