HRIS Workday System Support Specialist

2 semanas atrás


Porto, Porto, Portugal Elementis Plc Tempo inteiro

Job Summary

The HRIS Workday System Support Specialist plays a critical role in ensuring the seamless operation of the Workday system. This position is responsible for providing comprehensive user support, troubleshooting issues, and fostering collaboration with internal stakeholders to enhance user experience and ensure user satisfaction.

Key Responsibilities

System Administration: Deliver Workday day-to-day support, including hands-on configuration of simple business processes, reporting, mass data processing, testing, and troubleshooting.
Partnership and Collaboration: Partner with internal stakeholders to understand pain points and support the implementation of identified opportunities to improve Workday processes.
Customization and Development: Support the configuration, testing, and documentation of system enhancements and customizations.
Data Management: Contribute to maintaining data quality standards within the Workday system and collaborate with stakeholders to address any data-related issues or discrepancies.
User Support: Provide Workday day-to-day support to users, troubleshoot issues, and assist them in maximizing the system's potential. Deliver user training sessions to foster system proficiency and adoption.
Reporting and Analytics: Maintain and update reports and dashboards to meet evolving data and reporting needs.
Change Management: Support change management initiatives related to Workday enhancements and updates. Communicate changes effectively to stakeholders, ensuring understanding and buy-in. Facilitate smooth transitions and user adoption of new system functionalities.

Requirements

University Degree required, preferably in Human Resources, Information Technology, or similar.
1-2 years of professional experience in HR Cloud Systems support from a functional point of view. Workday knowledge is a plus.



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