Customer Adoption Specialist
3 semanas atrás
Stratio Automotive is seeking a highly skilled Customer Adoption Specialist to join our team. As a key member of our Customer Enablement team, you will play a crucial role in helping clients successfully adopt predictive maintenance into their day-to-day operations.
Your Mission
- Act as a partner and consultant to clients, understanding their organizations and supporting them in adopting predictive maintenance.
- Manage projects with clients in different stages of their lifecycle, from initial project deployment to ongoing adoption and optimization.
- Develop in-depth knowledge of each client organization and business, including their contracts, stakeholders, and fleet operations.
- Drive adoption and onboard new clients, following Stratio's implementation handbook for predictive maintenance.
- Monitor client satisfaction, identify areas for improvement, and contribute to the continuous enhancement of Stratio's implementation handbooks.
Requirements
- 2+ years of experience in customer-facing project management, delivering complex tech solutions.
- Proven experience in consulting on implementation, transformation, and change management for tech projects.
- Strong analytical and problem-solving skills, with the ability to navigate complex client environments.
- Excellent communication and interpersonal skills, with the ability to build relationships and create rapport with clients at all levels.
- Fluency in English, Spanish, and Portuguese, with the ability to work with clients in these languages.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a cutting-edge technology platform that is transforming the transportation industry.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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