Customer Adoption Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Crane Venture Partners Tempo inteiro
About the Role:

We are seeking a skilled Customer Adoption Specialist to join our team at Stratio. As a key member of our Customer Success department, you will play a crucial role in helping clients successfully adopt our predictive maintenance solutions.

Key Responsibilities:
  • Partner with clients to understand their organizations and provide tailored support to ensure successful adoption of our solutions.
  • Manage client projects across various stages of their lifecycle, from initial implementation to ongoing optimization.
  • Develop in-depth knowledge of each client's business and organization to provide effective support and guidance.
  • Collaborate with cross-functional teams to drive client success and maximize value from our solutions.
Requirements:
  • 2+ years of experience in customer-facing project management, delivering complex tech solutions.
  • Proven experience in consulting on implementation, transformation, and change management for tech projects.
  • Strong understanding of the transportation industry and fleet maintenance operations.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with clients and stakeholders.
  • Fluency in English and proficiency in French (C1 level or higher).
What We Offer:
  • A dynamic and collaborative work environment with a team of passionate professionals.
  • Opportunities for growth and development, with a focus on building a strong career in the industry.
  • A comprehensive benefits package, including health insurance, flexible work hours, and a generous leave policy.
  • A competitive salary and bonus structure, with opportunities for performance-based rewards.
About Stratio:

Stratio is a leading provider of real-time predictive fleet maintenance solutions, trusted by some of the world's largest transportation companies. Our innovative technology enables zero downtime for fleets, improving efficiency, safety, and customer satisfaction.


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