Social Media Support Specialist for Global User Engagement

3 semanas atrás


Braga, Braga, Portugal Eco Plus Solutions AB Tempo inteiro

We are seeking a highly skilled Spanish-speaking Social Media Support Agent to join our team in Lisbon. As a key member of our on-site team, you will be responsible for providing outstanding support to our Spanish-speaking users across various social media platforms.

Key Responsibilities:
  • Content Moderation: Ensure user-generated content complies with our community standards by reviewing and moderating it effectively.
  • User Assistance: Engage with users in Spanish, providing clear and timely support to resolve their inquiries and issues.
  • Issue Resolution: Address and resolve user complaints efficiently, ensuring high levels of user satisfaction.
  • Record Maintenance: Maintain accurate records of user interactions and moderation activities.
  • Team Collaboration: Work closely with various departments to enhance user satisfaction and resolve complex problems.
Requirements:
  • Fluent in Spanish (C1/C2) and proficient in English (B2)
  • Prior experience in content moderation, customer service, or a related field is beneficial but not essential
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of our dynamic team in Lisbon
About the Role:

This role offers a unique opportunity to work in a diverse and inclusive environment, collaborating with a talented team to deliver exceptional results. You will have the chance to develop your skills, expand your knowledge, and contribute to the growth of our company.

What We Offer:
  • Competitive salary: €45,000 - €60,000 per year
  • Relocation package: We cover flight costs to Lisbon and provide accommodation assistance
  • Health and life insurance for your well-being
  • Comprehensive training and continuous professional development
  • Career advancement opportunities within a supportive company culture


  • Braga, Braga, Portugal Bitmedia Labs Tempo inteiro

    User Acquisition SpecialistAt Bitmedia Labs, we're seeking a skilled User Acquisition Specialist to join our team. As a key member of our marketing department, you'll be responsible for developing and implementing effective marketing strategies to acquire new users. Your expertise in user acquisition and media buying will be crucial in driving our business...


  • Braga, Braga, Portugal Eco Plus Solutions Ab Tempo inteiro

    About Eco Plus Solutions AbWe are a leading company in the social media industry, providing outstanding services to clients worldwide. Our diverse and inclusive environment is proud of its energetic and innovative team.Job SummaryWe seek an experienced Spanish-speaking Social Media Support Agent to work on-site in Lisbon. This role involves being the primary...


  • Braga, Braga, Portugal Thehrchapter Tempo inteiro

    Job Title: Social Media Brand BuilderWe are seeking a highly skilled Social Media Brand Builder to join our team at Thehrchapter. As a key member of our marketing department, you will be responsible for creating and implementing engaging social media content that drives brand awareness and customer engagement.About Us:Thehrchapter is a startup company in...


  • Braga, Braga, Portugal Riorise Tempo inteiro

    Company OverviewRiorise is a pioneering mobile gaming company dedicated to crafting immersive experiences for players worldwide. We prioritize community engagement, innovation, and collaboration in our pursuit of excellence.Job Title: Mobile Gaming Community Manager - Engagement SpecialistSalary: $50,000 - $70,000 per annum (dependent on location)We are...


  • Braga, Braga, Portugal Recruitment Direct Tempo inteiro

    **Job Overview**Recruitment Direct is seeking a highly skilled Government Social Media Specialist to join our team. In this role, you will be responsible for managing and monitoring political and governmental content on social media platforms.Key Responsibilities:Information Gathering: Collect and analyze relevant information to ensure compliance with...


  • Braga, Braga, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a highly motivated Social Media Content Review Specialist to join our team at Teleperformance Portugal.As a key member of our content moderation team, you will be responsible for reviewing and moderating online content posted on our platform.


  • Braga, Braga, Portugal Enjoygamingu Tempo inteiro

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Enjoygamingu. This role involves providing exceptional support to our users, ensuring their seamless experience on our platform.


  • Braga, Braga, Portugal Winwin Tempo inteiro

    **About Winwin**We are a dynamic company with a flexible work environment, offering attractive benefits and opportunities for professional growth. Our team is supportive and collaborative, ensuring cohesive brand messaging across all channels.**Job Overview**The successful candidate will be responsible for developing and executing social media marketing...


  • Braga, Braga, Portugal Decartel Tempo inteiro

    About UsDecartel is a forward-thinking organization seeking an exceptional Community Development Specialist to spearhead our community growth and engagement initiatives.SalaryWe offer a competitive salary of $80,000 - $110,000 per annum, commensurate with experience.Job DescriptionThe Community Development Specialist will be responsible for:Developing and...


  • Braga, Braga, Portugal Apply2Day Tempo inteiro

    Your RoleWe are seeking an Italian Content Review Specialist to join our team at Apply2Day. As a Content Review Specialist, you will be responsible for reviewing and approving or rejecting content submissions on our social media platforms.In this role, you will collaborate with other team members and departments to ensure consistent moderation policies and...

  • Lighting Support Specialist

    3 semanas atrás


    Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled and motivated Technical Support Specialist to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for providing exceptional support to customers via phone, email, and social media channels.ResponsibilitiesRespond to inbound requests and document relevant case...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleAt Blu Selection, we're looking for a diligent Content Moderator to join our team in Porto. As a key member of our social media moderation team, you'll play a crucial role in maintaining a positive user experience on our platform.In this dynamic role, you'll be responsible for reviewing and scanning content to ensure it aligns with our...


  • Braga, Braga, Portugal Joyteractive Tempo inteiro

    Job Title: Senior User AcquisitionWe are seeking a skilled User Acquisition Specialist to join our team at Joyteractive. As a key member of our growth marketing team, you will be responsible for the operational management of campaigns on Paid Social Channels, including Meta, TikTok, Snapchat, Bigo Ads, Pinterest, and VK. Your primary goal will be to analyze...


  • Braga, Braga, Portugal Joyteractive Tempo inteiro

    User Acquisition Role OverviewWe are seeking a skilled User Acquisition Specialist to join our team at Joyteractive. As a key member of our user acquisition team, you will be responsible for the operational management of campaigns on Paid Social Channels, including Meta, TikTok, Snapchat, Bigo Ads, Pinterest, and VK. Your primary goal will be to analyze the...


  • Braga, Braga, Portugal Playme Studio Tempo inteiro

    **Job Summary:**We are seeking an experienced Growth Driven User Acquisition Specialist to join our team at Playme Studio. As a key member of our growth team, you will be responsible for developing and executing strategies to acquire new users and drive revenue growth.**About the Role:**You will lead the development and optimization of user acquisition...


  • Braga, Braga, Portugal Values Value Tempo inteiro

    Company OverviewIn a world where gaming knows no borders, we're seeking a skilled Game Localization Specialist to join our team. As a specialist in this role, you'll play a vital part in bringing our games to life for millions of players worldwide.SalaryWe offer an attractive annual salary of $60,000, reflecting the value you bring to our team.Job...


  • Braga, Braga, Portugal Values Value Tempo inteiro

    About UsWe are a team of passionate gaming enthusiasts at Values Value, and we're looking for a talented individual to join our crew as an Influencer and Community Manager. Our company is all about delivering exceptional gaming experiences, and this role plays a crucial part in making that happen.About the JobWe are seeking a highly skilled Gaming Community...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on both private...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly motivated and experienced Global Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer support via various channels, including chat, email, and phone.Responsibilities and ImpactProvide pre and post-sales support for all self-service productsOffer product...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers through various communication channels.About the RoleThis is an exciting opportunity to work in a fast-paced...