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Customer Success Associate

1 semana atrás

Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Company Overview: Phiture is a customer-centric organization that empowers businesses to deliver exceptional experiences through cutting-edge technology and innovative solutions. As a key member of our team, you will play a crucial role in shaping the future of customer success.

About the Role: We are seeking a highly motivated and skilled Associate Customer Success Manager to join our Global Scaled Customer Success team. In this role, you will be responsible for building strong relationships with customers, understanding their goals, and providing tailored recommendations to drive success.

Key Responsibilities:
  • Engage with customers to understand their needs and preferences.
  • Provide personalized support and guidance to help customers unlock the full potential of Zendesk's solutions.
  • Collaborate with cross-functional teams to deliver seamless customer experiences.
  • Analyze data to identify trends and areas for improvement.