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Customer Success Associate
1 semana atrás
Company Overview:
goFLUENT is a pioneering language learning platform that accelerates the process of learning through AI-powered technology, unmatched content library, and human interaction. Our goal is to provide equal opportunities for success in the workplace, regardless of native language.
About the Position:
- We are looking for a highly skilled Learning Consultant to join our team and provide exceptional support to our learners.
- You will be responsible for managing relationships with clients/learners, assisting with queries, and resolving customer complaints.
- As a key member of our team, you will work closely with the Sales/Customer Success Management Team to ensure seamless communication and updates on client progress.
Requirements:
- A university degree in Language Studies or Translator/Interpreter.
- Soft skills including empathy, problem-solving, teamwork, adaptability, and effective communication skills.
- Proactive, responsible, disciplined, and able to multitask.
