Operations Excellence Specialist

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Operations Excellence Specialist. The successful candidate will be responsible for streamlining workflows, optimizing processes, and ensuring the smooth operation of our digital platform.

Key Responsibilities
  • Process Optimization:
    • Identify areas for improvement and develop strategies to optimize workflows and processes.
    • Implement changes and monitor their effectiveness.
    • Continuously evaluate and refine processes to ensure efficiency and quality.
  • Platform Management:
    • Manage the day-to-day operation of our digital platform, including coach recruitment, performance management, and customer support.
    • Ensure timely resolution of technical issues and escalated concerns.
    • Collaborate with the tech team to troubleshoot platform issues.
  • Learner Success:
    • Track learner engagement and retention using internal dashboards.
    • Analyze platform data to identify opportunities for growth.
    • Work with the Customer Success and Product teams to develop strategies that enhance user experience.
  • Executive Support:
    • Provide administrative support to leadership, including meeting scheduling and special projects.
    • Assist with research and proposal development for new tools and operational improvements.


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    In this challenging yet rewarding role as an Operational Excellence Specialist, you will have the opportunity to develop and implement foundational processes and structures necessary for business success. You will also oversee BPO operations, manage relationships with external partners, and drive process improvements by collaborating with internal teams.


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Fleet Accounting Specialist OpportunityLime is expanding its Fleet Management team and seeks a highly skilled Senior Analyst to join our global operations excellence team. As a Senior Analyst, you will play a critical role in managing fleet accounting processes and collaborating with cross-functional teams to drive business growth.Your Primary...


  • Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiro

    About the Job:The AXA Group Operations is seeking a talented Service Excellence Manager to drive quality of service excellence across its global operations. As a key member of the Global Process Operations unit, you will be responsible for managing quality of service, monitoring and analyzing QoS metrics, and implementing best practices to enhance service...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleWe are looking for an Operations Excellence Lead who can help us improve our internal processes and systems. As an Operations Excellence Lead, you will work cross-functionally with various teams to create and implement efficient processes that drive business growth.You will be responsible for identifying areas of improvement and developing...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Lisbon, Portugal - Are you looking for a challenging role that allows you to use your analytical and problem-solving skills? We are seeking an Operations Excellence Consultant to join our team in Lisbon, working closely with our clients to improve their operations and increase efficiency.As an Operations Excellence Consultant, you will have the opportunity...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    As a Customer Operations Specialist, you will play a vital role in delivering exceptional customer experiences at Grabjobs in Lisboa. This is an exciting opportunity to join a dynamic company that is innovating in the FinTech space.About the Role:Primary point of contact for customers, providing guidance and support.Troubleshooting and resolving issues via...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About This Job:We are seeking a highly skilled Operations Excellence Leader to join our team. The ideal candidate will possess a strong background in Business Administration or Project Management, along with proven experience in project management, franchise operations, or retail projects.Responsibilities: Manage end-to-end franchise transitions, develop...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    **Company Overview**At GrabJobs, we are committed to providing innovative solutions to our customers. We strive to redefine how financial value is managed and exchanged by supporting almost 300 digital assets and serving as a Regulated Gateway to the Web3 economy.We are looking for a Process Excellence Specialist who can analyze, improve, and monitor...


  • Lisboa, Lisboa, Portugal Pleo Tempo inteiro

    Your Key ResponsibilitiesAs an Operations Analyst in our Cash Flow Operations Team, you'll be responsible for:


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    We're on a mission to make every company go beyond the books. As the Head of Business Operations at Phiture, you'll play a critical role in helping us achieve this vision.About the TeamYou'll be part of a dynamic and diverse team of over 850 individuals from 100+ nations, working together to shape the future of fintech operations. Our values – championing...


  • Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiro

    Job Summary:The AXA Group Operations is seeking a highly skilled Global IT Quality Lead to join its team. As a key member of the Global Process Operations unit within Global Service Operations department, you will be responsible for leading the IT Operations standards definition, implementation and governance and ensuring adherence to these standards...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Key ResponsibilitiesThe Operations Customer Expert plays a crucial role in assisting customers through various channels, addressing their inquiries, and providing in-depth information about products and services. This role requires strong communication and problem-solving skills to effectively resolve customer concerns and build trust.Why Join Us?We are...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Operational Excellence in Campervan RentalWe are looking for a highly motivated and detail-oriented Field Quality Assurance Specialist to join our team in Central Europe. As a specialist, you will play a key role in ensuring operational excellence across our network of depots worldwide.The ideal candidate will be passionate about international travel,...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Aptiv is a leader in advanced safety systems, high-performance electrification solutions, and data connectivity. We're seeking a skilled Operations Excellence Manager to join our team and drive process improvements in our cutting processes.Your Key TasksDevelop and implement process improvements, leveraging industry best practices and subject matter...


  • Lisboa, Lisboa, Portugal Laminar Projects Tempo inteiro

    About UsLaminar Projects is an award-winning consultancy that takes the deep understanding of the projects we work on to develop construction management software products. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: meaningful relationships, inspiring personal growth, empowering...


  • Lisboa, Lisboa, Portugal BCA Europe Tempo inteiro

    Job Title: Operational Excellence SpecialistAbout BCA Europe:BCA Europe is a leading used vehicle marketplace operating across 10 countries and utilising 44 compounds. Our goal is to provide accurate and detailed information to buyers, ensuring transparency and the best price for vendors.Job Summary:The Operational Excellence Specialist will assess and...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    **About the Role**In this Customer Service position, you will ensure performance goals are met across all operations and fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. You will engage with customers to provide guidance and knowledge of Masterpiece Policy for...


  • Lisboa, Lisboa, Portugal Pager Tempo inteiro

    PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. We believe in fostering a culture of inclusion and empathy, where everyone feels valued and respected.We are seeking a talented Solutions Consultant to join our team. As a Solutions Consultant at PagerDuty, you will sit at the nexus between pre-sales, sales, and...


  • Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

    About UsSword Health is a pioneering platform dedicated to revolutionizing pain management. Our mission is to empower two billion people worldwide to live pain-free lives.With an impressive 67% of members achieving pain relief and a staggering 70% reduction in surgery intent, our cutting-edge technology has set a new standard for the industry.Job...


  • Lisboa, Lisboa, Portugal Bloq Tempo inteiro

    Our StoryBloq.It was founded with a mission to revolutionize the last-mile delivery experience through innovative smart locker solutions. With a rapid growth rate of 1000% over three years, we have become a leader in the Smart Locker industry.Job SummaryWe are seeking a highly experienced professional to fill the position of VP of Admin Operations. As the...