International Customer Experience Associate
Há 4 dias
We are seeking a skilled Customer Support Agent to join our team in beautiful Lisbon, Portugal. As a valued member of our customer care team, you will be responsible for handling customer inquiries and resolving issues in a friendly, efficient, and professional manner via email, chat, and phone.
About the Job- Be creative, friendly, and solution-oriented with customers and colleagues
- Understand the need to meet expectations, rise above them, and go that extra mile for customers
- Show a flexible approach working in a changing and fast-growing environment
- Work with some of the world's most respected brands
- Being fluent (C2 level) in the Hebrew language
- Good knowledge of English (B1-B2 level) required
- Computer skills (basic skills mandatory, advanced skills like coding preferred)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- EU citizenship, residence card, or work permit for Portugal
- A competitive fixed monthly salary: €25,000 - €35,000 per year, depending on experience
- Bonus structure based on individual and team performance
- Long-term contract focused on employee growth and development
- Free Portuguese language lessons to support your integration into the local culture
- Private Health Insurance to ensure your well-being
- Professional growth opportunities through training and career advancement
- Special HR team organizing events, sports tournaments, parties, and trips to foster a positive work environment
- Free support from the Employee Relations department during the hiring process, including assistance with Social Security number, Health Insurance, Tax Number, Bank account, etc.
Portugal offers a warm climate, stunning natural beauty, low crime rate, and relatively low cost of living. Residents enjoy tax exemptions, and many locals speak English, making it easy to navigate daily life. Employers also provide a meal allowance for each workday, which is tax-free. Join our community in sunny Lisbon and start your new adventure today
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