German-Speaking Customer Support Specialist

Há 1 mês


Porto, Portugal Cross Border Talents Tempo inteiro

German-Speaking Customer Support Specialist

Cross Border Talents (CBT) is currently recruiting German-speaking professionals for an on-site customer support role with one of our key partner BPO companies. In this position, you will provide exceptional support for a POS System Solutions project assisting clients with essential system operations to enhance business efficiency.

Role Overview
  • Location: On-site in Porto, Portugal
  • Start Date: 25 November 2024
  • Schedule: Monday to Sunday, 8:00 to 19:00 (rotating shifts, with occasional extensions to 21:00 as per client requirements)
  • Days Off: Rotating 2 days each week
Key Responsibilities

As a Customer Support Specialist, you will be responsible for delivering high-quality service, addressing client inquiries, resolving issues, and guiding users through the operation of advanced POS systems.

Requirements
  • Languages: Proficient German (C1) and English (B2)
  • Documentation: Must hold EU ID, Residence Card, Manifestação de Interesse, or valid Visa (subject to consultation)
Compensation & Benefits
  • Base Salary: 1,271 EUR (paid 14 times per year)
  • Performance Bonus: Up to 120 EUR per month based on performance
  • Meal Allowance: 7.63 EUR net per working day
Relocation Package
  • Outside Portugal: Reimbursement of economy airfare (up to 400 EUR) after 180 days of employment and 28 days of hotel accommodation upon arrival
  • Within Portugal: Reimbursement of travel costs (up to 150 EUR) after 180 days of employment and 15 days of hotel accommodation upon arrival

If you`re an experienced German-speaking professional with a commitment to customer service, we invite you to apply and contribute to this essential client support initiative.



  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Support Specialist Cross Border Talents (CBT) is currently recruiting German-speaking professionals for an on-site customer support role with one of our key partner BPO companies. In this position, you will provide exceptional support for a POS System Solutions project assisting clients with essential system operations to enhance...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Support Specialist Cross Border Talents (CBT) is currently recruiting German-speaking professionals for an on-site customer support role with one of our key partner BPO companies.In this position, you will provide exceptional support for a POS System Solutions project  assisting clients with essential system operations to enhance...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    At Personalbüro U. Herrmann, we are seeking a highly skilled and customer-focused German speaking Customer Support Specialist to join our team.We offer an excellent remuneration package based on experience, skills, and performance, including life insurance, meal allowance, private health insurance, and more.This is a full-time position requiring strong...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...


  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    **About the Role**We are seeking a highly skilled German-speaking Banking Operations Specialist to join our team in Porto. As a key member of our customer service operations, you will play a crucial role in ensuring exceptional customer experiences.**Your Key Responsibilities**


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Specialist for German-Speaking CandidatesAbout the Role:We are seeking a highly skilled and multilingual Customer Support Specialist to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in Germany.Key...


  • Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    We are seeking a German-speaking Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing excellent customer service to clients from Germany.Responsibilities:Handle Inquiries: Efficiently manage incoming calls and customer inquiries.Understand Needs: Identify...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    German C1 Customer Support Specialist in Porto, PortugalLocation: Porto, PortugalLanguage Requirement: German (C1) and English (B2)About the Role: We are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in Porto, Portugal. As a primary point of contact for our German-speaking customers, you will provide...


  • Porto, Portugal JL Talent Partners Tempo inteiro

    We're looking for German speaking Customer Support Specialist to join our client's team in Porto! **What you'll do**: - Give accurate, valid and complete information by using the right procedures; - Be the owner of the customer query and ensuring a timely resolution and response; - Build meaningful relationship, answering customers questions in a...


  • Porto, Porto, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In the vibrant city of Porto, Wibit Consulting & Services (Wibitcs) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking customer support specialist. This role offers the opportunity to work in a dynamic environment, handling inquiries from bank clients and delivering exceptional customer service.Key aspects of this position...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about delivering exceptional customer service?OverviewWe are looking for a highly skilled and motivated Cross Border Talents team member to join our team as a German-speaking Customer Support Specialist. This role offers a unique opportunity to work with international clients, develop your skills, and experience the...


  • Porto, Porto, Portugal German Etrade Gmbh Tempo inteiro

    Job Title: Customer Service and Sales Representative for German Speaking ClientsWe are looking for a highly skilled and customer-focused representative to join our team at German Etrade GmbH.The ideal candidate will be fluent in both German and English, with excellent communication skills and the ability to work effectively in a dynamic...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Wanted - German (C1) and English (B2)Located in Porto, Portugal, we are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team. As the primary point of contact for our German-speaking customers, you will provide exceptional service and support to ensure customer satisfaction.Key...


  • Porto, Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    About Wibit Consulting & ServicesWibit Consulting & Services is a leading Outsourcing/BPO consultancy. We are seeking a highly skilled German-speaking Customer Representative to join our team in Porto, Portugal.


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About This RoleWe are seeking an experienced German-speaking customer support specialist to join our team at Buscojobs Portugal. In this role, you will provide exceptional support to customers through various communication channels, ensuring timely resolutions to their inquiries and issues.ResponsibilitiesProvide prompt and professional responses to customer...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Service Specialist | Join an Exciting Banking Project in Porto Location:   Porto, Portugal Start Date:  22nd November 2024 Job Type: Permanent, On-Site About the Role: Cross Border Talents is collaborating with a leading banking partner for an exciting Customer Service project in Porto.If you are a native German speaker with...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are seeking a German-speaking customer support specialist to join our team in Porto. As a customer support representative, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Greet customers in a polite, friendly, and professional manner.Handle incoming calls and effectively address each customer's...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Service Specialist | Join an Exciting Banking Project in Porto Location:  Porto, PortugalStart Date: 22nd November 2024Job Type: Permanent, On-Site About the Role: Cross Border Talents is collaborating with a leading banking partner for an exciting Customer Service project in Porto. If you are a native German speaker with strong...


  • Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for a German Bank!Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify customer needs and ensure high...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and customer-focused Senior German Customer Support Specialist to join our team in Porto. As a key member of our support team, you will be responsible for providing exceptional service to our German-speaking merchants via various communication channels.Key Responsibilities:Address customer inquiries and resolve...