Nurture Partner Success Manager
Há 1 mês
Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Nurture Partner Success Managerto join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
As the Nurture Partner Success Manager you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and aligned with a portfolio of service providers utilizing Acronis Cyber Protect Cloud. This position is focused on driving consumption, engagement and preventing churn of the Acronis Service Providers in the assigned region.
WHAT YOU'LL DO
Drive quarter over quarter cloud revenue growth working through assigned partners Make a territory analysis and planning for dedicated geographies to identify top potential partners Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness Train new and existing partners with existing and new products Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle Drive successful upsell/cross sell initiatives with partner to increase new services attach rate Put maximum efforts to avoid churn and retain a partner Engage and orchestrate all needed internal resources to help dedicated partners’ growth Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed Maintain a regularity/frequency of contact with every partner depending on priorityWHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development—experience in equivalent role highly desired Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services In-depth channel and field sales knowledge with an understanding of the cloud market business model Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product’s different features and answer all customer questions Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies Highly persistent in follow-up conversations, negotiations and closing sales skills Strong presentational, communication, interpersonal, planning and time management skills Fluent English Passion and commitment to succeed by working hard and never giving up Ability to work US hours - 15:00 - 00:00*Please send in your resume in English.
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
-
Cloud Partner Success Manager
2 meses atrás
Lisbon, Portugal Acronis Tempo inteiroAcronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Partner Success Managerwho is ready to join our mission in creating a #CyberFit future! The Cloud Partner Success Manager will drive...
-
Partner Success Account Manager
Há 3 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly motivated Partner Success Account Manager (PSAM) for our expanding team. This role is focused on overseeing and maintaining collaboration with partners through an advanced support program. You will advocate for partners, manage escalations, and ensure their successful utilization of support services and benefits. Key Responsibilities:...
-
Partner Success Specialist
Há 1 mês
Lisbon, Portugal Treatwell Tempo inteiroAbout the roleAs the Partner Success Specialist, you will be responsible for building and maintaining strong relationships with our partner and customer base, comprising beauty salons across Portugal. Your primary objective will be to provide outstanding support for customers and partners, address inquiries, and ensure overall satisfaction. Leveraging your...
-
Enterprise Customer Success Manager
4 meses atrás
Lisbon, Portugal InEvent Tempo inteiroABOUT INEVEN T InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...
-
Partner Solutions Senior Manager
Há 1 mês
Lisbon, Portugal Farfetch Tempo inteiroFARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...
-
Customer Success Account Manager
3 meses atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their...
-
Customer Success Account Manager
3 meses atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their...
-
Customer Success Account Manager
3 meses atrás
Lisbon, Portugal Microsoft Tempo inteiroOverview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their...
-
Lisbon, Portugal Acronis Tempo inteiroAcronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. As a Cloud...
-
Customer Success Manager
3 meses atrás
Lisbon, Portugal Rydoo Tempo inteiroWe are Rydoo! Europe’s fintech scale-up that makes expense management the easiest part of your day.Expense management has been too complicated for too long. Rydoo's app backed with OCR technology helps our clients save time and money with just a few clicks & photos.We are building a new generation of expense management software with a product-first...
-
TA Partner
2 meses atrás
Lisbon, Portugal Pipedrive Tempo inteiroWe believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000...
-
Lisbon, Portugal Create IT Tempo inteiroWe are seeking a dynamic Sales and Customer Success Manager to drive growth and ensure customer satisfaction for Diggspace, our ready-to-use intranet solution. Diggspace enhances internal communication and collaboration with a quick setup and easy content management, offering personalized workload dashboards integrated with Microsoft365. In this role, you...
-
Customer Success Manager
4 meses atrás
Lisbon, Portugal Agicap Tempo inteiroCreated in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their...
-
Senior HR Business Partner
3 semanas atrás
Lisbon, Portugal Bosch Group Tempo inteiroJob DescriptionYour contribution to something big: As a Senior HR Business Partner, you will be a strategic consultant and advisor to our business leaders, partnering with them to achieve key organizational goals. You will collaborate closely with cross-functional teams to provide comprehensive HR support in areas such as talent acquisition, performance...
-
Senior HR Business Partner
4 semanas atrás
Lisbon, Portugal Bosch Tempo inteiroJob Description Your contribution to something big: As a Senior HR Business Partner, you will be a strategic consultant and advisor to our business leaders, partnering with them to achieve key organizational goals. You will collaborate closely with cross-functional teams to provide comprehensive HR support in areas such as talent acquisition,...
-
Talent Acquisition Partner
3 meses atrás
Lisbon, Portugal Richemont Tempo inteiroTalent Acquisition Partner “Our Talent Acquisition Partners are key players in our business transformation. We define luxury with our passion, excellence and drive for quality. Become our change agent and craft the future of luxury with every single hire!” The Talent Acquisition Partner will identify, engage and onboard a pipeline...
-
Customer Success Manager French Market
3 semanas atrás
Lisbon, Portugal ambi.careers Tempo inteiro(We are supporting our client, Companeo, to find a great Customer Success Manager for French Market in Lisbon. Check it out)The company:Companeo is a company established in 2000 and is a market leader in Europe, acting and establishing connections between suppliers and professionals; Companeo's main objective is to simplify your supplier search."Over...
-
Active Sourcer for Recruiment
2 semanas atrás
Lisbon, Portugal Bosch Group Tempo inteiroJob DescriptionYour contribution to something big:Active Sourcing: Identify, engage, and attract high-quality candidates through social networks (e.g., LinkedIn) and other channels to meet hiring demands;Talent Pipeline Management: Build and nurture a robust pipeline of candidates for both current and future roles, ensuring readiness for strategic...
-
Active Sourcer for Recruiment
2 semanas atrás
Lisbon, Portugal Bosch Tempo inteiroJob Description Your contribution to something big: Active Sourcing: Identify, engage, and attract high-quality candidates through social networks (, LinkedIn) and other channels to meet hiring demands; Talent Pipeline Management: Build and nurture a robust pipeline of candidates for both current and future roles, ensuring readiness for strategic...
-
Active Sourcer for Recruitment
1 semana atrás
Lisbon, Portugal Bosch Tempo inteiroJob Description Your contribution to something big: Active Sourcing: Identify, engage, and attract high-quality candidates through social networks (, LinkedIn) and other channels to meet hiring demands; Talent Pipeline Management: Build and nurture a robust pipeline of candidates for both current and future roles, ensuring readiness for strategic...
