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Finnish Customer Advisor for Printer Company

7 meses atrás

Lisbon, Portugal Sitel Tempo inteiro

Come and work with us.

Are you a tech enthusiastic and would like to work with a global leader printer provider?
Are you Finnish native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Lisbon? 
So we have the perfect opportunity for you

Your future project: join our Finnish Customer Support team.

Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.

As a customer service specialist in this project, your daily responsibilities will include:

Being part of a team specialized in troubleshooting and solving customer queries through phone and email Solve with precision and efficiency emerging issues that customers may face Find solutions and optimize the customer´s technical knowledge Meet and exceed our service quality goals, compliance regulations and productivity targets Create amazing experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level of Finnish (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture

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