foundever

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures. The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures. The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures. The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Porto, Portugal is seeking a Senior Real-Time Analyst to monitor actual vs plan delivery across queue and agent levels, ensuring adequate staffing to meet service levels for calls, chat, and email.The role is part of the Workforce Management (WFM) team and focuses on real-time service levels, intraday governance, and reporting. English fluency...

Foundever in Portugal is seeking an Italian Quality Specialist to monitor and improve the quality of CSR interactions, including calls and AI-driven flows.You will give feedback, calibrate scoring, and work with supervisors and the client POC to ensure scripts and procedures meet client standards. Fluency in Italian and English is essential, with at least...

Foundever in Porto, Portugal is seeking a Senior Real-Time Analyst to monitor actual vs plan delivery across queue and agent levels, ensuring adequate staffing to meet service levels for calls, chat, and email. The role is part of the Workforce Management (WFM) team and focuses on real-time service levels, intraday governance, and reporting. English fluency...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions.Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...