foundever

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home. Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong...

Foundever in Lisbon, Portugal seeks a Dutch Customer Advisor to join our Dutch Customer Support team. You will assist customers, build product knowledge, and manage communications with professionalism in a fast-paced environment. The role requires Dutch at a high level and English at an intermediate level, with relocation to Lisbon supported by the...

Foundever is seeking a French Quality Specialist to join our remote team in Portugal. You will monitor and improve CSR call quality, provide actionable feedback, and ensure adherence to scripts and procedures across AI-driven interactions.The role requires strong French (C2) and English, with at least 6 months in QA. You will collaborate with supervisors and...

Foundever in Porto, Portugal is seeking a French Customer Advisor to join our on-site team. You will engage with customers in French and English, delivering high-quality support and building positive relationships. As a native or fluent French speaker with strong English, you will resolve inquiries, handle written and phone communications, and contribute...

Foundever in Portugal is seeking an Italian Quality Specialist to monitor and improve the quality of CSR interactions, including calls and AI-driven flows.You will give feedback, calibrate scoring, and work with supervisors and the client POC to ensure scripts and procedures meet client standards. Fluency in Italian and English is essential, with at least...

Foundever® is looking for a Swedish Customer Advisor to join their team in sunny Lisbon, Portugal. This role involves providing exceptional customer service and assisting customers with inquiries about indoor climate management solutions.The ideal candidate will be fluent in Swedish and have advanced English skills, along with strong communication and...

Foundever in Lisbon is seeking a German Quality Specialist to monitor CSR performance, ensure adherence to scripts, and provide constructive feedback. You will participate in calibration sessions and help improve AI-driven customer interactions. The role requires native or C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance,...

Foundever is seeking an Italian Customer Representative to join our team in Lisbon, Portugal. The role focuses on delivering high-quality customer service for a leading insurance broker, engaging with customers in Italian and English to resolve queries and build strong relationships.Responsibilities include handling first contact resolutions, providing...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures. The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

Foundever is hiring a Swedish Customer Advisor for Nikon in Lisbon, Portugal. The role focuses on supporting customers in Swedish and English, handling inquiries via phone and email, and delivering high-quality service from a remote setup. You will join a multicultural team, assist with product and service questions, troubleshoot issues, and strive to...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions. The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions. The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions. The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions. The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions.The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever in Porto, Portugal is seeking a Senior Real-Time Analyst to monitor actual vs plan delivery across queue and agent levels, ensuring adequate staffing to meet service levels for calls, chat, and email. The role is part of the Workforce Management (WFM) team and focuses on real-time service levels, intraday governance, and reporting. English...

A Foundever está a recrutar para o Abbott Diabetes Care em Portugal. Procuramos um(a) Enfermeiro(a) com espanhol nativo ou fluente e inglês a nível B2 para suporte ao cliente, via chamadas e e-mails.O papel envolve orientar sobre tecnologias de tratamento da diabetes, construir relações com os pacientes e cumprir metas de qualidade. É necessário ser...

Foundever in Lisbon, Portugal seeks a Dutch Customer Advisor to join our Dutch Customer Support team. You will assist customers, build product knowledge, and manage communications with professionalism in a fast-paced environment.The role requires Dutch at a high level and English at an intermediate level, with relocation to Lisbon supported by the company....

Foundever is seeking a French Quality Specialist to join our remote team in Portugal. You will monitor and improve CSR call quality, provide actionable feedback, and ensure adherence to scripts and procedures across AI-driven interactions.The role requires strong French (C2) and English, with at least 6 months in QA. You will collaborate with supervisors and...