foundever

Foundever in Portugal is seeking an Italian Quality Specialist to monitor and improve the quality of CSR interactions, including calls and AI-driven flows. You will give feedback, calibrate scoring, and work with supervisors and the client POC to ensure scripts and procedures meet client standards. Fluency in Italian and English is essential, with at least...

Foundever is seeking a French Quality Specialist to join our remote team in Portugal. You will monitor and improve CSR call quality, provide actionable feedback, and ensure adherence to scripts and procedures across AI-driven interactions. The role requires strong French (C2) and English, with at least 6 months in QA. You will collaborate with supervisors...

Foundever in Porto, Portugal is seeking a French Customer Advisor to join our on-site team. You will engage with customers in French and English, delivering high-quality support and building positive relationships.As a native or fluent French speaker with strong English, you will resolve inquiries, handle written and phone communications, and contribute to a...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions.The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever is seeking an Italian Quality Specialist to join our online travel partner's team in Lisbon, Portugal, with remote flexibility. You will monitor calls, provide feedback, and ensure adherence to procedures, scripts, and AI-driven interactions. The role requires native or C2 Italian, fluent English, at least 6 months QA experience, strong customer...

Foundever in Porto, Portugal is seeking a Senior Real-Time Analyst to monitor actual vs plan delivery across queue and agent levels, ensuring adequate staffing to meet service levels for calls, chat, and email.The role is part of the Workforce Management (WFM) team and focuses on real-time service levels, intraday governance, and reporting. English fluency...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever is seeking motivated individuals for customer support roles in Lisboa, Portugal. Candidates must be proficient in Spanish and have advanced English skills. Responsibilities include providing first contact resolution to customer queries and ensuring quality customer service. The position offers a competitive salary ranging from 920€ to 1,218€,...

Foundever in Lisbon is inviting applications for a Japanese Customer Advisor role. You will join a multicultural team delivering first-class support to customers, solving inquiries by phone and written communication, and contributing to a high-quality customer experience.We seek native or fluent Japanese speakers (C2) with strong English (C1), excellent...

Foundever in Lisbon, Portugal, is seeking a Dutch Quality Specialist to join our team. You will assess audits via data analysis, monitor CSR performance, and participate in calibration sessions to align scoring with peers.The role requires native Dutch, advanced English, strong analytical and communication skills, and the ability to work in a hybrid Santos...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures.The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

Come and work with us. We are looking for a German Quality Specialist to join our team. As a Quality Specialist in this project, your daily responsibilities will include: Strong emphasis on assessing Audits via Data Analysis Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing, and evaluating calls. Attends and participates in...

Foundever is hiring a Swedish Customer Advisor for Nikon in Lisbon, Portugal. The role focuses on supporting customers in Swedish and English, handling inquiries via phone and email, and delivering high-quality service from a remote setup.You will join a multicultural team, assist with product and service questions, troubleshoot issues, and strive to exceed...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures.The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...

French Quality Specialist for an online travel agency - Remote, Portugal Lisboa, Portugal, PT Job Description: Come and work with us. We are looking for a French Quality S pecialist to join our team. Primary Responsibilities: Monitors CSR’s performance daily, by taping, listening to, reviewing, and evaluating calls. Provides appropriate feedback...

Foundever is hiring a Swedish Customer Advisor for Nikon in Lisbon, Portugal. The role focuses on supporting customers in Swedish and English, handling inquiries via phone and email, and delivering high-quality service from a remote setup. You will join a multicultural team, assist with product and service questions, troubleshoot issues, and strive to...

Foundever is hiring a Swedish Customer Advisor for Nikon in Lisbon, Portugal. The role focuses on supporting customers in Swedish and English, handling inquiries via phone and email, and delivering high-quality service from a remote setup. You will join a multicultural team, assist with product and service questions, troubleshoot issues, and strive to...

French Quality Specialist for an online travel agency - Remote, Portugal Lisboa, Portugal, PT Job Description: Come and work with us. We are looking for a French Quality S pecialist to join our team. Primary Responsibilities: Monitors CSR’s performance daily, by taping, listening to, reviewing, and evaluating calls. Provides appropriate feedback on...