itil

Pulse Group ищет бизнес-аналитика для новой команды Run и Operations в Лиссабоне. Вы будете первым контактным лицом для пользователей платформы страхового сектора, помогать им квотировать, размещать и...

A Match Profiler está a recrutar um Service Delivery Management Specialist para Lisboa, em regime híbrido (2 dias presenciais/semana). O foco é assegurar a qualidade, continuidade e eficiência dos serviços de TI, trabalhando com equipas em França e na Índia. Procura-se profissional com forte experiência em IT Service Delivery Management, ITIL, e...

A Inetum Portugal procura um Senior Change Manager para supervisionar mudanças no ecossistema CAPS, assegurando governança de processos e coordenação entre equipas multidisciplinares. O candidato ideal tem experiência sólida em Gestão de Mudanças e ITIL, capacidade de interpretar linguagem técnica, escrever documentação clara, conhecimentos de SQL...

Capgemini, located in Lisbon, is looking for a Subject Matter Expert in CSM ServiceNow. This role involves managing and configuring ServiceNow ITSM modules, optimizing service delivery, and collaborating with stakeholders to improve IT service operations. Candidates must have at least 4 years of experience in the field, a strong grasp of ITIL best practices,...

Caixa Mágica Software is seeking an Application Production Support professional to ensure continuity, stability, and performance of production applications for a major banking client. You will interface with Business, Development, and Infrastructure teams, manage incidents and changes, and contribute to continuous service improvements. The role emphasizes...

Yazaki North America, Inc. is seeking an IT AM Support Specialist SCM for our plant in Portugal. The role focuses on IT asset management, service design and smooth transitions of IT solutions, coordinating with developers and external consultants to ensure successful deployments. The position requires coordinating testing with key users, maintaining...

Damia, a specialist tech recruitment agency in Portugal, is seeking a Jira Specialist to join our team. You will administer Jira Software and Jira Service Management, ensure ITIL-aligned processes, and enable transparent reporting across the organization. Responsibilities include designing workflows and automations, maintaining CMDB quality, building Power...

DXC Technology Portugal is seeking a Mainframe Senior Support Engineer to join our Mainframe Services team. You will deliver high-quality operational services, ensuring stability, availability, and performance of critical Mainframe environments. The role collaborates with customer-facing teams and ITIL-aligned operations to drive excellence, maintain...

DXC Technology Portugal is seeking a Mainframe Senior Support Engineer to join our Mainframe Services team. You will deliver high-quality operational services, ensuring stability, availability, and performance of critical Mainframe environments. The role collaborates with customer-facing teams and ITIL-aligned operations to drive excellence, maintain...

Inetum Portugal is seeking an experienced Application Production Support Engineer to ensure stability, availability, and performance of business-critical applications in a banking sector environment. You will work across Development, Infrastructure, Security and Business teams to resolve incidents and drive continuous service improvement. The role involves...

Timestamp Group in Lisbon is seeking a Service Delivery Manager to lead Incident, Problem, Change and Request activities, ensure SLA alignment, and guarantee continuous service across teams. You will define operating models for new applications, coordinate with Product and Market stakeholders, monitor service scope, and drive resilience and disaster recovery...

Pulse Group ищет бизнес-аналитика для новой команды Run и Operations в Лиссабоне. Вы будете первым контактным лицом для пользователей платформы страхового сектора, помогать им квотировать, размещать и...

Uma empresa de tecnologia em Porto está à procura de um IT Support Specialist para integrar a sua equipa dinâmica. O candidato ideal deve ter uma licenciatura em Engenharia Informática e experiência em suporte técnico com sistemas CTRM ou aplicações empresariais. A empresa oferece projetos desafiantes e oportunidades de crescimento contínuo. Se...

Claranet Portugal is seeking a NOC 24x7 specialist to join our Lisbon-based internal team. You will detect, log, classify, and diagnose incidents, resolving them using our knowledge base and third-party ticketing systems. You will report tickets in ServiceNow, act as the first line of support, and follow FIFO procedures while escalating to 2nd level support...

Caixa Mágica Software is seeking an Application Production Support professional to ensure continuity, stability, and performance of production applications for a major banking client. You will interface with Business, Development, and Infrastructure teams, manage incidents and changes, and contribute to continuous service improvements. The role emphasizes...

Caixa Mágica Software is seeking an Application Production Support professional to ensure continuity, stability, and performance of production applications for a major banking client. You will interface with Business, Development, and Infrastructure teams, manage incidents and changes, and contribute to continuous service improvements.The role emphasizes...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team. You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement. Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are...

Siemens Energy is seeking a Head of Foundation Processes to lead and optimize ITIL-based operations across Change, Request, Configuration, Test, and Performance Management. You will steward a global team and partner with Digital Core and external partners to ensure high-quality service design, delivery and cost efficiency. The role emphasizes risk...

Inetum Portugal is seeking an experienced Application Production Support Engineer to ensure stability, availability, and performance of business-critical applications in a banking sector environment. You will work across Development, Infrastructure, Security and Business teams to resolve incidents and drive continuous service improvement. The role involves...

Capgemini, located in Lisbon, is looking for a Subject Matter Expert in CSM ServiceNow. This role involves managing and configuring ServiceNow ITSM modules, optimizing service delivery, and collaborating with stakeholders to improve IT service operations. Candidates must have at least 4 years of experience in the field, a strong grasp of ITIL best practices,...