itil

Damia, a specialist tech recruitment agency in Portugal, is seeking a Jira Specialist to join our team. You will administer Jira Software and Jira Service Management, ensure ITIL-aligned processes, and enable transparent reporting across the organization.Responsibilities include designing workflows and automations, maintaining CMDB quality, building Power BI...

DXC Technology Portugal is seeking a Mainframe Senior Support Engineer to join our Mainframe Services team. You will deliver high-quality operational services, ensuring stability, availability, and performance of critical Mainframe environments. The role collaborates with customer-facing teams and ITIL-aligned operations to drive excellence, maintain...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team. You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement. Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are essential....

Claranet Portugal is seeking a Service Manager to integrate our internal team in Figueira da Foz. You will manage customer communications, monitor SLAs and KPIs, report on performance, and coordinate with internal stakeholders to ensure alignment.Requirements include 2+ years in similar roles, a degree, fluency in Portuguese and English, and ITIL experience....

IT Governance & Process Quality Specialist (ITIL / CIB)Permanent Contract (CDI) or B2 B | Hybrid (2 days/week on-site) | Lisbon or Porto, PortugalOur client is a premier European corporate and investment bank (CIB). We are seeking a highly analytical and diplomatic IT Governance & Process Quality Specialist to join their IT Quality & Governance team.In this...

Siemens Energy is seeking a Head of Foundation Processes to lead and optimize ITIL-based operations across Change, Request, Configuration, Test, and Performance Management. You will steward a global team and partner with Digital Core and external partners to ensure high-quality service design, delivery and cost efficiency.The role emphasizes risk ownership...

Pulse Group ищет бизнес-аналитика для новой команды Run и Operations в Лиссабоне. Вы будете первым контактным лицом для пользователей платформы страхового сектора, помогать им квотировать, размещать и...

A FAS - Sistemas de Informação, empresa na área das Tecnologias de Informação, procura um Team Leader - Service Desk IT para reforçar as suas equipas em Lisboa. O perfil inclui formação técnico profissional em TI e experiência em supervisionar equipas, assegurar o cumprimento dos níveis de serviço e manter a comunicação entre equipas.O horário...

A Inetum Portugal procura um Senior Change Manager para supervisionar mudanças no ecossistema CAPS, assegurando governança de processos e coordenação entre equipas multidisciplinares.O candidato ideal tem experiência sólida em Gestão de Mudanças e ITIL, capacidade de interpretar linguagem técnica, escrever documentação clara, conhecimentos de SQL...

Timestamp Group in Lisbon is seeking a Service Delivery Manager to lead Incident, Problem, Change and Request activities, ensure SLA alignment, and guarantee continuous service across teams. You will define operating models for new applications, coordinate with Product and Market stakeholders, monitor service scope, and drive resilience and disaster...

Inetum Portugal is seeking an experienced Application Production Support Engineer to ensure stability, availability, and performance of business-critical applications in a banking sector environment. You will work across Development, Infrastructure, Security and Business teams to resolve incidents and drive continuous service improvement. The role involves...

Capgemini, located in Lisbon, is looking for a Subject Matter Expert in CSM ServiceNow. This role involves managing and configuring ServiceNow ITSM modules, optimizing service delivery, and collaborating with stakeholders to improve IT service operations. Candidates must have at least 4 years of experience in the field, a strong grasp of ITIL best practices,...

Siemens Energy is seeking a Head of Foundation Processes to lead and optimize ITIL-based operations across Change, Request, Configuration, Test, and Performance Management. You will steward a global team and partner with Digital Core and external partners to ensure high-quality service design, delivery and cost efficiency. The role emphasizes risk...

DXC Technology Portugal is seeking a Mainframe Senior Support Engineer to join our Mainframe Services team. You will deliver high-quality operational services, ensuring stability, availability, and performance of critical Mainframe environments.The role collaborates with customer-facing teams and ITIL-aligned operations to drive excellence, maintain...

Yazaki North America, Inc. is seeking an IT AM Support Specialist SCM for our plant in Portugal. The role focuses on IT asset management, service design and smooth transitions of IT solutions, coordinating with developers and external consultants to ensure successful deployments.The position requires coordinating testing with key users, maintaining...

Inetum Portugal is seeking an experienced Application Production Support Engineer to ensure stability, availability, and performance of business-critical applications in a banking sector environment. You will work across Development, Infrastructure, Security and Business teams to resolve incidents and drive continuous service improvement.The role involves...

IT Governance & Process Quality Specialist (ITIL / CIB) Permanent Contract (CDI) or B2B | Hybrid (2 days/week on-site) | Lisbon or Porto, Portugal Our client is a premier European corporate and investment bank (CIB). We are seeking a highly analytical and diplomatic IT Governance & Process Quality Specialist to join their IT Quality & Governance team. In...

Capgemini, located in Lisbon, is looking for a Subject Matter Expert in CSM ServiceNow. This role involves managing and configuring ServiceNow ITSM modules, optimizing service delivery, and collaborating with stakeholders to improve IT service operations. Candidates must have at least 4 years of experience in the field, a strong grasp of ITIL best practices,...

Pulse Group ищет бизнес-аналитика для новой команды Run и Operations в Лиссабоне. Вы будете первым контактным лицом для пользователей платформы страхового сектора, помогать им квотировать, размещать и...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team. You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement. Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are...