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Customer Activation
3 meses atrás
Company Description
Bluwalk is an urban mobility operator whose mission is to facilitate access and improve quality of work opportunities in the field of mobility.
Manage operations in the largest centres national urban services, in the ride-hailing (TVDE), courier, e-commerce and food delivery segments.Was highlighted by the Financial Times (FT1000 Europe's Fastest Growing) for two consecutive years,positioning itself in one of the years as the Portuguese company with the fastest growth.
Working at Bluwalk means joining a dynamic and innovative team determined to reach the highest levels of professional diligence and excellence.
Job Description Customer Activation Specialist**A customer is someone who is making money for themselves by working in the field of mobility, through Bluwalk and for one of our partners.
A successful Customer Activation Specialist is someone who effectively and efficiently helps Bluwalk to acquire customers.
The job will require you to
- Contact potential clients (leads) and persuade them to purchase an insurance policy;
- Analyze and propose insurance options according to the requests;
- Prepare and analyze documentation to support negotiations;
- Monitor the activation status of the client's insurance;
- Receive inbound calls or tickets from leads and assist in clarifying doubts and/or providing additional information;
- Potentially reactivate previous clients.
- High school diploma (university degree is a plus)
- 1 or more years of sales and/ or insurance experience;
- Good communication skills, both written and over the phone;
- Is fluent in Portuguese and English;
- Dynamic, entrepreneurial, and determined profile;
- Focus on solutions, quality, and 'doing more with less';
- Experience working with ERP / Odoo (is a plus).
