Empregos actuais relacionados com Polish Speaking Technical Support Engineer - Lisbon - Recruitment Direct

  • Polish Speaking Advertisers Support Representative

    2 meses atrás

    Lisbon, Portugal Recruitment Direct Tempo inteiro

    Description Polish Speaking  Advertisers Support RepresentativeLisbon, Portugal Compensation:Gross Salary: €1,040 per month (includes free accommodation in a private room in shared housing)Without Accommodation: €1,295 per monthJob OverviewAs an Advertisers Support Representative for this leading Social Media company, your...

  • Polish-speaking Customer Advisor in Lisbon

    2 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...

  • Technical Support for Microsoft with Polish in Lisbon

    4 semanas atrás

    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...

  • Polish-speaking Customer Advisor in Lisbon w/ Relocation bonus

    5 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...

  • Customer Support Specialist, Russian

    Há 1 mês

    Lisbon, Portugal JL Talent Partners Tempo inteiro

    We're looking for Russian & Polish speaking Customer Support Specialist to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring...

  • Technical Support for Microsoft with Polish in Lisbon

    2 meses atrás

    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    Description Are you a native Polish speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on...

  • Advertisers Support

    Há 1 mês

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish-speaking Advertisers Support for their Lisbon office. Position: Advertisers SupportLocation: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide support to small and medium sized businesses using various channels...

  • Advertisers Support

    2 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polish-speaking Advertisers Support for their Lisbon office. Position: Advertisers SupportLocation: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide support to small and medium sized businesses using various channels...

  • Customer Support Agent

    Há 1 mês

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Russian and Polish speaking Customer Support Agent for their office in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES: Communicate with customers using various...

  • Customer Support Agent

    2 semanas atrás

    Lisbon, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a Russian and Polish speaking Customer Support Agent for their office in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES: Communicate with customers using various...

  • Customer Support with Polish in Lisbon

    4 semanas atrás

    Lisbon, Portugal Smart-Recruitments Tempo inteiro

    Job DescriptionAre you fluent in Polish and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:- Communicate with customers via phone, chat, and email.- Monitor and resolve cases efficiently to ensure quick resolution.- Maintain...

  • Polish-speaking Customer Support Agent to Portugal

    3 meses atrás

    Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiro

    Description As a Customer Support Specialist, You will be responsible for delivering exceptional technical support to our Enterprise customers. Your role encompasses problem identification, investigation, and resolution, both over the phone and through web-based channels. Taking ownership of new cases and escalations promptly and proactively...

  • Polish speaking Advertising Sales Agent

    3 meses atrás

    Lisbon, Portugal Talingual Tempo inteiro

    Description Location: Lisbon, PortugalRole: Polish speaking Advertising Sales RepresentativeSalary: 1337 euro gross per month (this does include also the holiday bonus and meal allowance) plus free accommodation (so no cost for rent or utility bills). Package without company accommodation is 1766 euro gross p/mWorking Hrs: 40...

  • Technical Support Engineer

    6 meses atrás

    Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Azure AI Senior Technical Support Engineer

    6 meses atrás

    Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Polish Customer Support Agent

    7 meses atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Our Client is a global business process outsourcer (BPO), specializing in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.We are looking for Polish native speakers or fluent (C2) with a good command in English (B2) to work as a Customer Support Specialist in call center...

  • Technical Support Engineer

    6 meses atrás

    Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Technical Support Engineer

    6 meses atrás

    Lisbon, Portugal Microsoft Tempo inteiro

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Digital Collaboration Engineer

    3 meses atrás

    Lisbon, Portugal Richemont Tempo inteiro

    How will you make an impact? HOW WILL YOU MAKE AN IMPACT? Support projects that bring added value to the business users in the scope of Digital Collaboration. Support and help the business teams with their needs. Troubleshoot any business issues and liaise with the solution editor if necessary Contribute to solutions usage governance definition...

  • Technical Support Engineer

    6 meses atrás

    Lisbon, Portugal ALTER SOLUTIONS Tempo inteiro

    Company Description Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada,...

Polish Speaking Technical Support Engineer

2 meses atrás

Lisbon, Portugal Recruitment Direct Tempo inteiro
Polish Speaking Technical Support Engineer Lisbon, Portugal

Salary Options:

Option 1:

€1300 gross/month with free accommodation (private room in a shared apartment). Option 2:

€1417 gross/month without accommodation.

Job Overview: Are you passionate about solving complex technical problems and helping customers achieve satisfaction? Join one of the world’s largest IT companies as a

Technical Support Engineer

in Lisbon. You will be the first point of contact for Enterprise customers, solving technical issues, ensuring their systems run smoothly, and acting as an advocate for customer satisfaction. This role is ideal for someone who thrives in challenging situations, enjoys learning, and has a growth mindset. You'll specialize in cutting-edge technologies and receive continuous guidance from experienced mentors and peers. Your Role: As a

Technical Support Engineer , you will:

Provide exceptional technical support to

Enterprise customers

via phone and web-based channels. Diagnose and resolve complex technical issues, working alongside other engineers and technical experts. Collaborate closely with engineering and management teams to address critical service issues, implement fixes, and develop test cases. Act as an advocate for the customer, escalating issues when necessary and ensuring solutions align with the company’s

Service Level Agreement (SLA)

and customer expectations.

Responsibilities: In your day-to-day activities, you will:

Case Management:

Take ownership of new and escalated support cases, ensuring swift resolution and customer satisfaction. Customer Assistance:

Support enterprise customers, partners, and fellow engineers by defining the scope of issues and providing in-depth problem analysis. Research & Troubleshooting:

Investigate and resolve problems using research and collaboration with internal teams or external specialists. Escalation:

Escalate critical cases to higher-level management or subject matter experts as needed, maintaining open communication with customers throughout the process. SLA Adherence:

Ensure each support request is handled in line with the company's Service Level Agreements, setting clear expectations and delivering on commitments. Documentation:

Maintain thorough records of all technical work, findings, and resolutions. Proactive Engagement:

Anticipate customer needs and resolve satisfaction concerns before they escalate into larger issues.

Required Technical Skills: To excel in this position, you will need:

Expertise in Office 365 : Specifically, Exchange Online in an enterprise environment. Networking & Protocols : Strong foundational knowledge of networking, protocols, and authentication methods (e.g., Basic, Kerberos, NTLM). PowerShell Skills : Proficiency in using PowerShell for task automation and troubleshooting. Azure Active Directory : Experience with Office 365 Directory Synchronization tools (DirSync), Microsoft Azure Active Directory Connect (AD Connect). DNS Management : Familiarity with DNS, including types of records, record creation, and troubleshooting DNS issues. Network Analysis : Ability to read and analyze network captures. Active Directory : Understanding of FSMO roles, Active Directory Domains and Trusts, and Active Directory Sites and Services.

Working Hours:

Schedule:

40 hours per week (8 hours per day with an additional hour for lunch) following a rotational shift pattern. Shifts:

Monday to Friday, from 8AM to 6PM.

. This job offers a fantastic opportunity to develop technical expertise, working on behalf of a prestigious IT company, and experience life in beautiful Lisbon