Finnish Customer Support Agent

3 semanas atrás


Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best customer services provider companies, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities by offering the best quality service to their customers while working with prestigious worldwide brands.
Your Role as a Customer Support Agent: Answer inbound calls and customer inquiries;
Provide support and direction to customers and resolve customer service issues in a timely and empathetic manner;
Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
Troubleshoot through the use of open questions, support documents, and system training;
Offer recommendations to common problems or frequently asked questions.
Minimum Requirements: Fluency in Finnish (C2 Level or Native);
Good knowledge of English (B1 level);
Typing Speed: 20 words per minute;
Availability to work in rotating shifts;
Good computer skills;
Previous experience or contact with clients;
Excellent communication skills;
Good listening and empathy skills;
Good time management skills;
Team spirit and flexibility.
Benefits: Competitive salary;
Meal vouchers;
Fixed-term, renewable employment contract;
Private health insurance after 6 months of contract signature (additionally to the standard insurance);
Airport pick-up and administrative assistance with your registration in Portugal;
Reimbursement of your flight expenses;
Accommodation in one of our Client's company's shared apartments;
Free Portuguese lessons, sports activities, and much more
Original job Finnish Customer Support Agent - Lisbon posted on GrabJobs. To flag any issues with this job please use the Report Job button on GrabJobs.
#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Work with Global Brands as a Customer Support AgentAt Work International, we are looking for a highly motivated and fluent Finnish speaker to join our customer support team. As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone, providing creative solutions to their issues.To be successful in this...


  • Lisboa, Lisboa, Portugal Vertente Humana, Lda Tempo inteiro

    About the RoleWe are seeking a skilled Finnish speaking support agent to join our team. This is an exciting opportunity for individuals who enjoy working in customer service and have excellent communication skills.


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to work for and one of the best costumer services provider company, considered several...

  • Customer Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    Are you a native Finnish speaker looking for a challenging role in customer support? We are seeking an experienced Senior Customer Support Agent to join our team at Snaphunt, a leading multilingual recruitment company.About the JobThe ideal candidate will have a strong background in customer support, with experience working in a contact center environment....


  • Lisboa, Portugal Snaphunt Tempo inteiro

    The Offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal card...


  • Lisboa, Portugal Job Squad Tempo inteiro

    Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleYour daily work...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Work International is offering a unique opportunity to join their Customer Care team in Lisbon, Portugal. As a Finnish Customer Support Agent, you will have the chance to work with some of the world's most respected brands, providing top-notch customer service via email, chat, and phone.Salary: 3,500€-4,000€ per monthThe ideal candidate will be fluent in...

  • Finnish Customer Support

    3 meses atrás


    Lisboa, Portugal Vertente Humana, Lda Tempo inteiro

    Finnish Customer Support (m/f) - 7h/16h - LisboaDescrição: Vertente Humana, a human resources company, is recruiting Finnish Customer Support Agents for a prestigious client company. Perform and receive phone calls to small and medium companies in several countries to schedule the collecting of customer equipment. Provide information and answer...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Company OverviewCross Border Talents is a leading provider of talent solutions, connecting top professionals with exciting opportunities across borders. SalaryWe offer a competitive salary ranging from 40,000 to 60,000 EUR per annum, depending on experience and qualifications. Additionally, a language bonus and meal allowance will be provided. Job...


  • Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    We are a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client specializes in recruiting Scandinavians, Dutch, German, and Finnish speakers to various positions around Europe. We pride ourselves on helping people secure great jobs abroad while feeling safe during their transition to a new country.Job DescriptionThis...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    As a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders.The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.Responsibilities : Manage incoming client contacts and escalations...

  • Customer Support

    Há 1 mês


    Lisboa, Portugal Job Squad Tempo inteiro

    Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.The RoleAs a Customer...


  • Lisboa, Portugal Work International Tempo inteiro

    Travel to sunny Lisbon and work with the world's most famous brands! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you'd like to explore? Lisbon is a vibrant and charismatic city, and one of the finest capital...


  • Lisboa, Lisboa, Portugal HCLTech Tempo inteiro

    Job Title: Multi-Lingual Customer Support Agent for HCLTech We are seeking highly skilled and enthusiastic professionals to join our team as a Customer Support Agent. The ideal candidate will be fluent in Finnish and have a strong analytical mind with excellent problem-solving skills. As a Customer Support Agent with HCLTech, you will be the first point of...

  • Customer Support

    Há 1 mês


    Lisboa, Portugal Snaphunt Tempo inteiro

    The Offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal card...


  • Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

    OverviewWe are seeking a Finnish speaking customer support representative to join our team at Teleperformance Greece. This is an excellent opportunity for individuals who speak fluent Finnish and have a strong passion for providing exceptional customer service.About the RoleIn this role, you will be responsible for handling customer inquiries related to...


  • Lisboa, Lisboa, Portugal HCLTech Tempo inteiro

    We are seeking a talented Customer Support Professional to join our team at HCL Technologies. As a Service Desk Agent, you will be the first point of contact for customer support inquiries from our Finnish-speaking stakeholders.About the RoleIn this role, you will manage incoming client contacts and escalations with compassion and proactivity, prioritizing...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting a Finnish Customer Advisor to work in Lisbon, Portugal. ?? Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey.?? Our 3 Seals...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    About the RoleIn this exciting opportunity, you will be a part of Headhunt International's Customer Service & Technical Support team in Athens, Greece. As a Finnish-speaking professional, you will play a vital role in delivering exceptional customer experiences to our clients. Your primary responsibilities will include identifying customer needs, delivering...

  • Finnish Service Desk Agent

    3 semanas atrás


    Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    As a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders.The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.Responsibilities: Manage incoming client contacts and escalations...