Customer Success Specialist
3 semanas atrás
We are looking for a Customer Success Specialist to boost the customer experience for one of the most relevant companies in the energy sector.- Identify and implement appropriate technologies to meet operational and customer needs, with a focus on improving customer experience and operational efficiency;- Design, implement, and test new processes or technology solutions that address identified needs, ensuring these solutions are scalable, cost-effective, and have a tangible impact on improving customer service;- Technical knowledge, that includes proficiency in working with APIs integration (REST, SOAP), writing SQL queries, and understanding database structures;- Continuously monitor and analyze various facets of the call center, as well as relevant departments and operations, along with customer feedback, to identify and pinpoint areas for improvement;- Utilize advanced automation tools like Microsoft Power Automate within the Microsoft ecosystem to streamline tasks and enhance operational efficiency.- Bachelor's degree in Business, IT, or related field;- At least 4-6 years of hands-on experience in technical roles related to customer service innovation, such as API design, integration, and implementation of complex technical solutions;- Experience in Microsoft Power Apps for creating custom business applications and automation.- Consultancy background, complemented by deep business knowledge;- Demonstrated understanding of SQL queries, and database management, enabling to navigate complex technical environments and optimize customer service technologies;- Experience in employing AI models i.e OpenAI models, for improving customer interactions, predictive analytics, and operational efficiency;- Demonstrates a strong capacity for creative problem-solving and innovation, with the ability to apply technical solutions to complex challenges.- Integration in an innovative and high-investment project;- Project development with international relevance;#J-18808-Ljbffr
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Customer Success Specialist
1 semana atrás
Vila Real, Vila Real, Portugal Multipessoal Tempo inteiroWe are looking for a Customer Success Specialist to boost the customer experience for one of the most relevant companies in the energy sector. Identify and implement appropriate technologies to meet operational and customer needs, with a focus on improving customer experience and operational efficiency; Design, implement, and test new processes or technology...
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Customer Success Specialist
2 meses atrás
Vila Real, Portugal Multipessoal Tempo inteiroWe are looking for a Customer Success Specialist to boost the customer experience for one of the most relevant companies in the energy sector. - Identify and implement appropriate technologies to meet operational and customer needs, with a focus on improving customer experience and operational efficiency; - Design, implement, and test new processes or...
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Customer Success Specialist
1 semana atrás
Vila Real, Vila Real, Portugal Multipessoal Tempo inteiroWe are looking for a Customer Success Specialist to boost the customer experience for one of the most relevant companies in the energy sector.Identify and implement appropriate technologies to meet operational and customer needs, with a focus on improving customer experience and operational efficiency;Design, implement, and test new processes or technology...
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IT Customer Success Specialist
1 semana atrás
Vila Real, Vila Real, Portugal Pessoas e sistemas Tempo inteiroPessoas e Sistemas is a management and human resources consulting company, whose main functions are consultancy, assessment and performance, recruitment and selection, and outsourcingWe are looking for:- **AI Customer Success Specialist (M/F)**Profile:Bachelor ́s degree in Business, IT or related field;At least 4 years of experience in technical roles...
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Customer Success Specialist
2 meses atrás
Vila Real, Vila Real, Portugal Clan by Multipessoal Tempo inteiroO Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Agora podes fazer e acompanhar online todos os passos da tua jornada de emprego, de uma forma muito mais ágil, acessível e cómoda. Junta-te a nós em Descrição: We are looking for a Customer Success Specialist to boost the customer...
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Customer Success Specialist
3 semanas atrás
Vila Real, Vila Real, Portugal Clan by Multipessoal Tempo inteiroO Clan é a primeira solução de emprego 100% digital para candidatos e colaboradores, desenvolvida pela Multipessoal. Agora podes fazer e acompanhar online todos os passos da tua jornada de emprego, de uma forma muito mais ágil, acessível e cómoda. Junta-te a nós em Descrição: We are looking for a Customer Success Specialist to boost the customer...
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IT Customer Success Specialist
2 meses atrás
Vila Real, Portugal Pessoas e sistemas Tempo inteiroPessoas e Sistemas is a management and human resources consulting company, whose main functions are consultancy, assessment and performance, recruitment and selection, and outsourcing. We are looking for: - ** AI Customer Success Specialist (M/F)** **Profile**: Bachelor´s degree in Business, IT or related field; At least 4 years of experience in technical...
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Customer Service Specialist
1 semana atrás
Vila Real, Vila Real, Portugal Employment Pro Limited Tempo inteiroCustomer Service Representative Several Languages Customer Service RepresentativeSeveral LanguagesCustomer Service Representative (CSR) in PortoWe are SitelWe are a leading global outsourcing provider of customer experience management with 150 offices across 24 countries and more than 75,000 associates speaking 48 languages. Our contact center associates...
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Customer Service Specialist
1 semana atrás
Vila Real, Vila Real, Portugal Employment Pro Limited Tempo inteiroCustomer Service Representative Several Languages Customer Service RepresentativeSeveral Languages Customer Service Representative(CSR) in Porto We are SitelWe are a leading global outsourcing provider of customer experience management with 150 offices across 24 countries and more than 75,000 associates speaking 48 languages. Our contact center associates...
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Customer Success Agent
4 semanas atrás
Vila Nova de Gaia, Portugal RedSpher Tempo inteiro**Customer Success Agent (M/F) - English Speaking** **Based in Porto, Portugal** **Easy4Pro is the future of transport management. Since its birth in Paris, in 2016, E4P has been disrupting the transport market by digitizing the on-demand buying process with innovative tools and a new approach.** **Easy4Pro, the most successful and promising start-up of...
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Customer Success Agent
3 semanas atrás
Vila Nova de Gaia, Portugal Redspher Tempo inteiro**Customer Success Agent (M/F) - English Speaking** **Based in Porto, Portugal** **Easy4Pro is the future of transport management. Since its birth in Paris, in 2016, E4P has been disrupting the transport market by digitizing the on-demand buying process with innovative tools and a new approach.** **Easy4Pro, the most successful and promising start-up of...
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Customer Care Specialist
1 semana atrás
Vila Nova de Gaia, Porto, Portugal Salvador Caetano Tempo inteiroEsta pessoa vai fazer parte da equipa de Marketing e Transformação Digital da KINTO e a sua missão passará por implementar o princípio de "Customer Listening" com o objetivo de melhorar e transformar a relação com a KINTO numa "first class experience".Como é o(a) Customer Service Specialist da KINTO? Tem uma excelente capacidade de comunicação e...
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Customer Care Specialist
1 semana atrás
Vila Nova de Gaia, Porto, Portugal Salvador Caetano Tempo inteiroEsta pessoa vai fazer parte da equipa de Marketing e Transformação Digital da KINTO e a sua missão passará por implementar o princípio de "Customer Listening" com o objetivo de melhorar e transformar a relação com a KINTO numa "first class experience".Como é Ser Customer Service Specialist da KINTO:Tem uma excelente capacidade de comunicação e...
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Customer Care Specialist
1 semana atrás
Vila Nova de Gaia, Porto, Portugal Grupo Salvador Caetano Tempo inteiroInformações sobre a vaga de emprego:Código INR/INEDIV_RHNR23_180***Distrito/ConcelhoPorto***CidadeVila Nova De Gaia***Código Postal ***Portugal***IndústriaAdvertising***Descrição da função:Esta pessoa vai fazer parte da equipa de Marketing e Transformação Digital da KINTO e a sua missão passará por implementar o princípio de "Customer...
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Customer Service Specialist
3 semanas atrás
Vila Real, Portugal HAYS Tempo inteiroExperiência anterior em Customer Service | Vila Real | Disponibilidade Imediata A empresa onde vai trabalhar A sua nova função Tarefas core do serviço de atendimento ao cliente Inbound e Escrito; Tarefas no âmbito do apoio ao cliente. O que necessita para ser bem sucedido Formação em Comunicação, Marketing ou áreas relacionadas...
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Customer Service Specialist
2 meses atrás
Vila Real, Portugal HAYS Tempo inteiroExperiência anterior em Customer Service | Vila Real | Disponibilidade Imediata A empresa onde vai trabalhar A sua nova função Tarefas core do serviço de atendimento ao cliente Inbound e Escrito; Tarefas no âmbito do apoio ao cliente. O que necessita para ser bem sucedido Formação em Comunicação, Marketing ou áreas relacionadas...
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Customer Service Specialist
2 semanas atrás
Vila Real, Portugal HAYS Tempo inteiroExperiência anterior em Customer Service | Vila Real | Disponibilidade Imediata A sua nova função Tarefas core do serviço de atendimento ao cliente Inbound e Escrito; Tarefas no âmbito do apoio ao cliente. O que necessita para ser bem sucedido Formação em Comunicação, Marketing ou áreas relacionadas (preferencial); Capacidade de...
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Customer Service Specialist
1 semana atrás
Vila Real, Portugal HAYS Tempo inteiroExperiência anterior em Customer Service | Vila Real | Disponibilidade Imediata A empresa onde vai trabalhar A sua nova função Tarefas core do serviço de atendimento ao cliente Inbound e Escrito; Tarefas no âmbito do apoio ao cliente. O que necessita para ser bem sucedido Formação em Comunicação, Marketing ou áreas relacionadas (preferencial);...
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Customer Success Associate
1 semana atrás
Vila Nova de Gaia, Porto, Portugal Redspher Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Easy4Pro, the most successful and promising start-up of the Redspher Group (european leader of Premium Freight), is looking for an energetic and groundbreaking team member to support the Easy4Pro community.In this role, you will report to the Operations...
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Human Resources Specialist
1 semana atrás
Vila Nova de Gaia, Porto, Portugal Crunchequation Tempo inteiroCrunchequation is a dynamic and innovative company. We are committed to creating a positive and inclusive work environment where employees can thrive and contribute to our collective success. As we continue to grow, we are seeking a talented Human Resources Specialist to join our HR team and support our employees and organizational objectives. As a Human...
