Beauty Customer Service Representative In Lisbon, Portugal
2 meses atrás
Are you passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto.Your responsibilities and impact as a Beauty Customer Service Representative will be:Management of consumer requests relating to Information and Complaints through different channelsProviding excellent solution, service, product and beauty advice in a professional, precise and timely mannerBeing in contact with other departments and redirecting related cases and issues to related departmentsSkills, qualifications, and interests you need to succeed in this role:Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction.Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset.Proficiency in the German language, with a minimum of C1 level proficiency.English language level of B2Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions.Willingness and availability to work flexible shiftsPrevious experience in the cosmetics and luxury industry is advantageous.Knowledge and hands-on experience with digital and social media platforms.Prior involvement in customer service roles is a plus.What's in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time (40h/week)Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950-1100€ gross/monthExcluding accommodation: 1300-1400€ gross/month(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)For international candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you#J-18808-Ljbffr
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Faro, Portugal Blu Selection Tempo inteiroAre you passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive...
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Beauty Customer Service Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Role for Beauty CompanyAre you passionate about customer service and beauty?We are looking for a French-speaking Customer Service Representative to join our team at Cross Border Talents.Understanding Customer NeedsRespond to customer inquiries and resolve issues in a timely and professional manner.Product KnowledgeGain in-depth knowledge of...
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Faro, Portugal Cross Border Talents Tempo inteiroJob Title: Beauty Customer Service Representative - French LanguageAbout the Role:We are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their inquiries, and...
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Role OverviewWe are seeking a skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience.Key Responsibilities:Be the...
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative OpportunityAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents.About the RoleAs a Customer Service Representative, you will be the primary point of contact for our customers, ensuring they...
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Faro, Portugal Cross Border Talents Tempo inteiroAre you a French speaker looking for a remote customer support role? We have an exciting opportunity for a Beauty Customer Support Representative to join our team at Cross Border Talents.About the Role:We are seeking a highly motivated and customer-focused individual to provide top-notch support to our customers in the beauty industry. As a Beauty Customer...
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Faro, Portugal Cross Border Talents Tempo inteiroAre you passionate about delivering exceptional customer service? We're seeking a French-speaking Customer Service Representative to join our team at a leading beauty and cosmetics company.Key Responsibilities:Provide top-notch service to customers via phone, email, and chatManage after-sales inquiries, including handling online orders, processing refunds,...
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service RoleWe are seeking a French-speaking Customer Service Representative to join our team at Cross Border Talents. This is a fully remote role, allowing you to work from home and enjoy a flexible schedule.About the RoleAs a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional...
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Faro, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled French-speaking Beauty Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling after-sales inquiries, and resolving issues in a timely and professional manner.Key...
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Beauty Customer Service Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroOur customer service team is looking for a talented French-speaking professional to join our growing beauty brand in a fully remote role. Key Responsibilities:Provide top-notch service to our customers via phone and email Assist with after-sales processes, managing online orders, refunds, and issues efficiently Address customer complaints and ensure proper...
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Beauty Customer Service Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroAbout the Role:As a French-speaking Beauty Customer Service Representative, you will be the first point of contact for customers, ensuring smooth communication and positive interactions. Your key responsibilities will include assisting with after-sales processes, managing online orders, refunds, and issues efficiently. You will also address customer...
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Role OverviewWe are seeking a French-speaking Customer Service Representative to join our fully remote team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, helping them with their inquiries, and ensuring they have an outstanding experience.Key...
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Beauty Customer Support Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroWhy Work with Us?At Cross Border Talents, we're passionate about connecting talented individuals with exciting career opportunities. As a French-speaking beauty customer support representative, you'll be part of a dynamic team that values customer satisfaction, teamwork, and personal growth.Job Summary:We're seeking a highly skilled and enthusiastic...
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Faro, Portugal Cross Border Talents Tempo inteiroAre you passionate about delivering exceptional customer service? We're seeking a French-speaking Customer Service Representative to join our team at Cross Border Talents.Key Responsibilities:Provide top-notch service to customers via phone, email, or chatManage after-sales inquiries, including handling online orders, processing refunds, and resolving...
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Beauty Customer Service Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroKey Responsibilities:As a French Speaking Beauty Customer Service Representative, you will serve as the main point of contact for our customers, ensuring an exceptional service experience. Your role will involve managing after-sales inquiries, including handling online orders, processing refunds, and resolving issues. You will also address customer...
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Role for a Leading Cosmetics BrandWe are seeking a French-speaking Customer Service Representative to join our team at a leading cosmetics brand. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, handling their inquiries, and ensuring a seamless experience.Key...
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French-Speaking Beauty Customer Service Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroAbout the Role:We're looking for a French-speaking Customer Service Representative to join our Cross Border Talents team. As a beauty customer service specialist, you'll be responsible for providing top-notch service to customers, handling after-sales inquiries, and resolving issues.Key Responsibilities: • Serve as the main point of contact for customers,...
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French-Speaking Beauty Customer Support Representative
4 semanas atrás
Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Opportunity for French Speaking Beauty EnthusiastsWe are seeking a French-Speaking Beauty Customer Service Representative to join our team and provide top-notch service to our customers. As a key member of our customer support team, you will be responsible for ensuring an exceptional service experience for our clients.Key...
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Faro, Portugal Cross Border Talents Tempo inteiroRole OverviewAs a French-Speaking Beauty Customer Support Representative, you will be the first point of contact for customers, ensuring smooth communication and positive interactions. You will assist with after-sales processes, manage online orders, refunds, and issues efficiently, and address customer complaints and ensure proper escalation when necessary....
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Faro, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative OpportunityWe are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key...
