Beauty Customer Support Representative

4 semanas atrás


Faro, Portugal Cross Border Talents Tempo inteiro

Why Work with Us?

At Cross Border Talents, we're passionate about connecting talented individuals with exciting career opportunities. As a French-speaking beauty customer support representative, you'll be part of a dynamic team that values customer satisfaction, teamwork, and personal growth.

Job Summary:

We're seeking a highly skilled and enthusiastic French-speaking beauty customer support representative to join our team. In this role, you'll be responsible for providing top-notch customer service to our clients, resolving issues, and ensuring an exceptional experience for our customers.

Key Responsibilities:

  • Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
  • Address customer complaints and escalate cases when needed.
  • Respond to product-related inquiries and offer expert advice on cosmetics.
  • Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.

Requirements:

  • C2-level French (spoken and written).
  • B2-level English.
  • Experience is not required, but is preferred.
  • Must already reside in Portugal (between Coimbra and Algarve).
  • EU citizenship or a residence permit for Portugal.


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