Beauty Customer Support Representative
Há 7 dias
Why Work with Us?
At Cross Border Talents, we're passionate about connecting talented individuals with exciting career opportunities. As a French-speaking beauty customer support representative, you'll be part of a dynamic team that values customer satisfaction, teamwork, and personal growth.
Job Summary:
We're seeking a highly skilled and enthusiastic French-speaking beauty customer support representative to join our team. In this role, you'll be responsible for providing top-notch customer service to our clients, resolving issues, and ensuring an exceptional experience for our customers.
Key Responsibilities:
- Manage after-sales inquiries, including handling online orders, processing refunds, and resolving issues.
- Address customer complaints and escalate cases when needed.
- Respond to product-related inquiries and offer expert advice on cosmetics.
- Engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements:
- C2-level French (spoken and written).
- B2-level English.
- Experience is not required, but is preferred.
- Must already reside in Portugal (between Coimbra and Algarve).
- EU citizenship or a residence permit for Portugal.
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