Beauty Customer Service Representative

Há 1 mês


Faro, Portugal Cross Border Talents Tempo inteiro

Job Title: Beauty Customer Service Representative - French Language

About the Role:

We are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Provide expert advice on cosmetics and beauty products
  • Engage in upselling and cross-selling to enhance customer satisfaction and loyalty
  • Collaborate with the sales team to resolve customer complaints and escalate cases when necessary

Requirements:

  • C2-level French (spoken and written)
  • B2-level English
  • Experience in customer service is not required, but is preferred
  • Must already reside in Portugal (between Coimbra and Algarve)
  • EU citizenship or a residence permit for Portugal

What We Offer:

  • Competitive salary: Earn 1,160 EUR per month
  • Fully remote role - work from anywhere between Coimbra and Algarve
  • Join a premier beauty and cosmetics brand
  • Opportunity to gain experience in customer service
  • Dynamic team with supportive management

Why Apply?

Work for a top beauty brand in a fully remote role, contributing to customer success. Grow your skills in customer service while working in a dynamic, supportive team. Enjoy the benefits of working from home with a growing beauty and cosmetics brand.



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