Beauty Customer Service Representative
Há 1 mês
Job Title: Beauty Customer Service Representative - French Language
About the Role:
We are seeking a highly skilled French-speaking Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling their inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner
- Provide expert advice on cosmetics and beauty products
- Engage in upselling and cross-selling to enhance customer satisfaction and loyalty
- Collaborate with the sales team to resolve customer complaints and escalate cases when necessary
Requirements:
- C2-level French (spoken and written)
- B2-level English
- Experience in customer service is not required, but is preferred
- Must already reside in Portugal (between Coimbra and Algarve)
- EU citizenship or a residence permit for Portugal
What We Offer:
- Competitive salary: Earn 1,160 EUR per month
- Fully remote role - work from anywhere between Coimbra and Algarve
- Join a premier beauty and cosmetics brand
- Opportunity to gain experience in customer service
- Dynamic team with supportive management
Why Apply?
Work for a top beauty brand in a fully remote role, contributing to customer success. Grow your skills in customer service while working in a dynamic, supportive team. Enjoy the benefits of working from home with a growing beauty and cosmetics brand.
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