Front Desk Manager
Há 7 dias
Front Desk Manager - Receptionist (Lisbon)Job ID: 195912
Posted: 10-Dec-2024
Service line: GWS Segment
Role type: Full-time
Areas of Interest:Facilities Management
Location(s):Lisbon - Lisboa - Portugal
About the Role:As a CBRE Receptionist Sr. Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks. This job is part of the Workplace Experience function, responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:Receive and direct incoming calls to appropriate personnel and voicemail.Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Escort visitors to the proper location.Schedule and prepare meeting and conference rooms, including room setup, placing catering orders, and securing technological equipment.Perform intermediate clerical duties, including distributing office faxes and packages, and ordering office supplies.Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.Maintain clean appearance of reception area, conference rooms, café, and other common areas. Request building and housekeeping services as needed.Arrange convenience and hospitality services for guests such as transportation, tickets, reservations, etc.Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.Evaluate and select solutions from established options.Impact the team through the quality of the services or information provided.Follow standardized procedures and practices and receive regular but moderate supervision and guidance.What You'll Need:High School Diploma or GED with 2-3 years of job-related experience.An established understanding of work routines and standards and the ability to apply skills and knowledge in a range of processes, procedures, and systems.Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.Ability to explain detailed and complicated information within the team in a clear and concise manner.Advanced knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.Strong organizational skills with a robust inquisitive mindset.CBRE GWS: CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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