Customer Service Representative

2 semanas atrás


Lisboa, Portugal Phiture Tempo inteiro

Job Title: Customer Service Representative (Polish-speaking) - Pet Retail
Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
If you're looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
What you will do in this role Assist clients via inbound calls and e-mail by answering customers' inquiries and/or attending to potential requests.Become a specialist in our Client's products and services.Resolve product or service problems by clarifying the customer's complaints.Provide accurate, valid, and complete information by using the right methods/tools.Give real-time, accurate information that empowers the customer to make decisions.Listen to the customer's unique situations and acknowledge their needs.Go beyond the customer's service expectations so they will remember and share their great experience.Your qualifications Have a high level of Polish (written and oral) and fluent in English (B2).Previous experience in Customer Service is highly valued.Excellent communication skills coupled with empathy, team spirit, and customer-oriented.Knowledge of MS Office package.Familiarity with Pet-related stuff is highly valued.Have a positive and can-do attitude.What's in it for you Full-time with indefinite contracts (negotiable depending on your experience and our client's needs).Competitive salary and performance bonus.Remote work in Portugal.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses, and language classes.Eligibility to work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location: PRT Lisbon - Av. Mediterraneo, N°1
Language Requirements: Polish (Required)

#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...


  • Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Support Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. This role involves providing exceptional customer service to clients of a video streaming platform in multiple languages, including Dutch and Flemish.Key Responsibilities:Respond to customer inquiries via phone, email,...


  • Lisboa, Portugal Gorilla Army Surplus Tempo inteiro

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Lisboa, Portugal Recipharm Tempo inteiro

    Role involves active management of several client accounts within a specific region, including the set up and amendment of customer master data, processing orders, shipments, complaints, and queries. Responsible for storage and organization of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy. When required,...


  • Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Company OverviewCross Border Talents is a leading company in the industry, known for its inclusive and dynamic work environment. We are seeking a talented Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for handling customer inquiries through various channels, resolving issues...


  • Lisboa, Lisboa, Portugal Grow-Talent Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Grow-Talent.com in Lisbon, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via various communication channels.Key ResponsibilitiesYou will communicate effectively with customers,...


  • Lisboa, Portugal Binance Tempo inteiro

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job TitleMultilingual Customer Service Representative - German, Dutch, Italian, French


  • Lisboa, Portugal United Parcel Service Tempo inteiro

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    We are seeking a highly skilled and motivated individual to join our Customer Service team. Located in Lisbon, one of the trendiest cities in Europe, this role offers an exciting opportunity to work for a leading multinational company.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, handling...


  • Lisboa, Lisboa, Portugal ADECCO RECURSOS HUMANOS Tempo inteiro

    Adecco Recursos Humanos is looking for a French Customer Service Representative in Lisbon. The ideal candidate will have excellent communication skills and be fluent in French.Job Description:About the JobThis role involves answering customer calls, managing queries, and promoting company services to potential clients.Schedule:Monday to Friday...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    About Us: Sitel Corp. is a leading provider of customer experience solutions for major brands.Job Title: Customer Service Representative for NikonAbout the Role: We are seeking a highly skilled and motivated Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.


  • Lisboa, Portugal Binance Tempo inteiro

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Title: Customer Representative - Spanish Speaker (Relocation Support)** **Location: Lisbon, Portugal** *** We are currently seeking enthusiastic and customer-focused individuals to join our team in Lisbon, Portugal. **Position Overview**: As a Customer Representative, you will play a crucial role in ensuring our Spanish-speaking customers have a...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role OverviewWe are seeking a skilled and enthusiastic Customer Service Representative to join our Cross Border Talents team in Lisbon. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their satisfaction and loyalty.