Customer Success Manager
2 meses atrás
Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a Customer Success Manager proactive and customer-focused to join our DXcharts team. The ideal candidate is passionate about building strong relationships with clients and ensuring their success with our DXcharts product. You thrive in a dynamic environment and have a deep understanding of customer needs within the financial technology space. As a member of the DXcharts team, you'll have the opportunity to work on a cutting-edge project that is essential to the success of trading platforms globally. You'll collaborate with a team of passionate developers, designers, and financial experts dedicated to innovation and excellence. We believe in fostering a creative and collaborative environment where your ideas can flourish and make a real impact. We expect the Customer Success Manager to: Provide customer support at the presale stage and oversee product sales processes from a high-level perspective. Work closely with key stakeholders in sales and product, acting as the liaison for internal and external teams. Serve as a product ambassador, keen on educating customers and internal stakeholders on the product's capabilities. Guide technical/product questions either through teamwork or independently using documentation and the Confluence knowledge base (KB). Evaluate risk management for each customer to proactively avoid dissatisfaction or lost business, driving retention throughout the customer lifecycle. Develop and maintain the internal KB (FAQ). Identify gaps in documentation based on customer feedback. Qualifications Devexperts employees create the art of FinTech in comfortable working spaces located in modern business centers around the world. Join our team in Porto and enjoy: Must-have skills: Advanced English level. Higher Education. 3+ years of work experience in a related field. Proven work experience as a Customer Success Manager or similar role. Experience with web software products. Nice-to-have skills: Knowledge of technical analysis. Understanding of financial markets. Life in Devexperts We will only achieve our mission if we live our culture. We start with becoming learners in all things—having a growth mindset. Then we apply that mindset to learning about our customers, being diverse and inclusive, working together as one, and—ultimately—making a difference in the world. #J-18808-Ljbffr
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Devexperts Llc Tempo inteiroCustomer Success ManagerAt Devexperts LLC, we're seeking a highly skilled Customer Success Manager to join our DXcharts team. As a key member of our team, you'll play a vital role in ensuring the success of our clients and driving business growth.Key Responsibilities:Provide exceptional customer support at the presale stage and oversee product sales...
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleInfraspeak is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing a portfolio of customers in the Portuguese market, ensuring they achieve the expected outcomes. You will work closely with customers to understand their strategic requirements...
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Customer Success Manager
2 meses atrás
Porto, Portugal Devexperts Llc Tempo inteiroDevexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job DescriptionWe are looking for a...
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is a fast-growing company that partners with customers from around the world to build a unique Intelligent Maintenance Management Platform (IMMP). Our vision is to make our customers' lives easier by providing a system of intelligence that collects data and transforms it into real actions using state-of-the-art technology.Job...
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleAs a Customer Success Manager at Infraspeak, you will be responsible for managing a portfolio of customers in the UK & I markets, ensuring they achieve the expected outcomes. You will work closely with customers, taking ownership of their success and becoming a trusted advisor by understanding their strategic requirements and implementing...
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Customer Success Manager
2 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAt Infraspeak, we're revolutionizing the world of Intelligent Maintenance Management Platforms. As a Customer Success Manager, you'll be a key player in helping our customers achieve their goals. Your primary focus will be on managing a portfolio of customers in the Portuguese market, ensuring they get the most out of our platform. This role requires great...
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Infraspeak. As a key member of our customer-facing team, you will be responsible for managing a portfolio of customers in the Portuguese market, ensuring they achieve their expected outcomes. Your primary focus will be on building strong relationships with our...
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Customer Success Manager
6 meses atrás
Porto, Portugal Geomiq Tempo inteiro**Customer Success Manager**: Hybrid/Remote **At Geomiq, we’re inspired every day by our customers and teammates.** Geomiq is the UK’s leading Digital Manufacturing Marketplace. An innovative B2B MaaS (Manufacturing as a Service) platform and Artificial Intelligence (AI) powered system that connects buyers and sellers with unprecedented...
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Senior Customer Success Manager
5 meses atrás
Porto, Portugal 1WorldSync Tempo inteiroDo you want to help retailers increase their sales and profitability online? Are you someone who likes to take initiative, be a go-getter exceeding expectations? Good news! 1WorldSync is looking for a **Senior Customer Success Manager **to join our team in our Porto or Lisbon office locations in Portugal as part of the 1WorldSync Product Bundles...
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Customer Success Manager
6 meses atrás
Porto, Portugal Cercle Tempo inteiro**Opportunity**: Customer Success Manager **About our client**: Our client is at the forefront of innovation in the logistics and technology sector, committed to enhancing operational efficiencies and customer satisfaction. They offer a dynamic and collaborative environment that fosters professional and personal growth. **Responsibilities**: - Cultivate...
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Customer Success Manager
4 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is a pioneering Intelligent Maintenance Management Platform (IMMP) that empowers teams to achieve their goals. Our mission is to make a positive impact on people's lives by providing a unique and personalized experience. We believe in the power of simplicity and strive to create a system of intelligence that collects data and...
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Customer Success Manager
3 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleInfraspeak is a unique Intelligent Maintenance Management Platform (IMMP) that helps thousands of teams every day. As a Customer Success Manager, you will be responsible for managing your own portfolio of customers in the Portuguese market, ensuring they achieve the expected outcomes. You will partner with customers, taking ownership from the...
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Customer Success Manager
3 semanas atrás
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout the RoleAs a Customer Success Manager at Infraspeak, you will be responsible for managing a portfolio of customers in the UK and Ireland markets. Your primary goal will be to ensure that our customers achieve their expected outcomes and maximize their satisfaction with our Intelligent Maintenance Management Platform (IMMP).Key ResponsibilitiesManage...
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Customer Success Manager
2 meses atrás
Porto, Portugal Siena AI Tempo inteiro**About Siena**: Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want to be...
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Customer Success Area Manager
Há 7 dias
Porto, Porto, Portugal Nonius Tempo inteiro{"title":"Job Description","description":"About NoniusNonius is a leading provider of Guest Technology solutions, empowering hotels and other hospitality establishments to deliver exceptional digital guest experiences.We are seeking a skilled professional to join our Cloudscreen business unit as a Customer Success Area Manager.This role offers a unique...
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Customer Success Ambassador
Há 6 dias
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is an innovative Intelligent Maintenance Management Platform (IMMP) that empowers teams to achieve their goals. Our platform reflects our motto: Be a Source of Good Life. We believe in making our customers' lives easier by providing them with the tools they need to succeed.We were born in Porto, Portugal, and have since grown into...
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Customer Success Manager
3 meses atrás
Porto, Portugal Geomiq Tempo inteiro**We are Manufacturing the Future!** Geomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform. As the UK’s leading Digital Manufacturing Marketplace, we provide an innovative B2B MaaS (Manufacturing as a Service)...
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Customer Success | Area Manager
Há 4 dias
Porto, Portugal Phiture Tempo inteiro.About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most...
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Customer Success | Area Manager
1 semana atrás
Porto, Portugal Phiture Tempo inteiro.About NoniusNonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most...
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Customer Success Manager Portugal
6 meses atrás
Porto, Portugal Instaleap LLC Tempo inteiro**What this is all about**: We are a global company focused on developing the best fulfillment & delivery technology in the world. We provide leading retailers such as Walmart, Falabella, and HEB with advanced software solutions to conquer the eCommerce market through flawless operations. Our technology is designed to operate at a large scale, driving cost...