Customer Support

4 semanas atrás


Porto, Portugal Minacs Tempo inteiro

.Customer Support (Portuguese, Spanish & English-speaking) - Social Media Job Title: Customer Support (Portuguese, Spanish & English-speaking) - Social Media Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you're looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Customer Support, you will: Give customer support by handling customers' issues related to payments refund, and other types of inquiries Use different platforms and tools to take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas Review, audit and moderate contents from the end customer and copyright Provide detailed and organized customer support and seek initiatives to improve the overall customer experience Your qualifications Concentrix is a great match if you: Fluent, verbal and written in Portuguese (C1) + advanced level of English and Spanish (B2) OR Fluent, verbal and written in Spanish (C1) + advanced level of English and Portuguese (B2) Have prior knowledge in online payment methods and transactions Have proven computer skills and are a diligent worker Have high attention to detail and a problem-solving mindset Have the ability to effectively communicate, both written and verbally Being skilled in multi-tasking is essential If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role



  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank through various...


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a Customer Service Representative, you will be responsible for providing exceptional customer support to German-speaking customers through various communication channels.Key Responsibilities:Provide customer support via phone, email, chat, and...


  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank.Your Role:Handle...


  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    **Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts! Your Role Handle all incoming contacts from customers of a banking...


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Customer Service AdvisorAt Customer Labs, we're seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers through various communication channels.Key Responsibilities:Provide timely and effective support to...


  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German-Speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service, partnering with a major German bank to strengthen their German-speaking customer service operations in Porto. Enjoy a great location, fantastic shifts, and a dynamic team with a positive and friendly atmosphere.Your Role:Handle all...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your RoleHandle all incoming contacts from customers of a banking company...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...

  • Technical Support Specialist

    2 semanas atrás


    Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...

  • Customer Support

    Há 1 mês


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Technical Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...

  • Customer Support

    Há 1 mês


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Support

    6 meses atrás


    Porto, Portugal Trendybrigade, Lda Tempo inteiro

    We are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...

  • Technical Support Specialist

    4 semanas atrás


    Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Become the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time.What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    About TeamViewer GmbHTeamViewer is a leading global technology company that provides innovative software solutions for remote access, control, and support of devices. Our platform empowers users and customers to bridge distances and digitalize their processes through seamless connectivity.Job Title: Customer Support SpecialistWe are seeking a highly...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Representative (French and Italian Speakers)We are seeking a highly skilled Customer Support Representative to join our team in Porto, Portugal. As a Customer Support Representative, you will be responsible for providing exceptional support to our customers in both French and Italian, resolving product or service issues, and building...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    Customer Support SpecialistAt TeamViewer GmbH, we're committed to delivering exceptional customer experiences. As a Customer Support Specialist, you'll play a vital role in ensuring our customers receive top-notch support for their technical and accounting issues.Key Responsibilities:Provide timely and effective support to customers via phone, ticket, and...

  • Customer Support Specialist

    3 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support SpecialistAre you a fluent French or Italian speaker with a passion for customer support? We are seeking a Customer Support Specialist to join our team in Porto. As a Customer Support Specialist, you will be responsible for assisting our customers in both French and Italian, providing solutions to their inquiries and ensuring a positive...

  • Customer Support Expert

    3 semanas atrás


    Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    Customer Support Role OverviewTeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.Key ResponsibilitiesProvide technical support to customers via phone, ticket, and...