Customer Support
4 semanas atrás
.Customer Support (Portuguese, Spanish & English-speaking) - Social Media Job Title: Customer Support (Portuguese, Spanish & English-speaking) - Social Media Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you're looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Customer Support, you will: Give customer support by handling customers' issues related to payments refund, and other types of inquiries Use different platforms and tools to take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas Review, audit and moderate contents from the end customer and copyright Provide detailed and organized customer support and seek initiatives to improve the overall customer experience Your qualifications Concentrix is a great match if you: Fluent, verbal and written in Portuguese (C1) + advanced level of English and Spanish (B2) OR Fluent, verbal and written in Spanish (C1) + advanced level of English and Portuguese (B2) Have prior knowledge in online payment methods and transactions Have proven computer skills and are a diligent worker Have high attention to detail and a problem-solving mindset Have the ability to effectively communicate, both written and verbally Being skilled in multi-tasking is essential If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role
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German-Speaking Banking Customer Support Specialist
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Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorAt Software & Support Media Gmbh, we are seeking a highly skilled German-speaking Banking Customer Support Advisor to join our team. As a key member of our customer service operations, you will be responsible for handling all incoming contacts from customers of a major German bank through various...
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Customer Service Representative
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German-Speaking Banking Customer Support Specialist
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German-Speaking Banking Customer Support Specialist
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Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro**Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...
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German-Speaking Banking Customer Support Advisor
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Customer Service Representative
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German-Speaking Banking Customer Support Specialist
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Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German-Speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service, partnering with a major German bank to strengthen their German-speaking customer service operations in Porto. Enjoy a great location, fantastic shifts, and a dynamic team with a positive and friendly atmosphere.Your Role:Handle all...
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German-Speaking Banking Customer Support Advisor
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Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your RoleHandle all incoming contacts from customers of a banking company...
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Porto, Portugal Software & Support Media Gmbh Tempo inteiroGerman-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...
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Technical Support Specialist
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Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...
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Customer Support
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Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
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Technical Support Specialist
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Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
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Customer Support
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Porto, Portugal Cross Border Talents Tempo inteiroAs a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...
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Customer Support
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Technical Support Specialist
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Customer Support Specialist
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Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroAbout TeamViewer GmbHTeamViewer is a leading global technology company that provides innovative software solutions for remote access, control, and support of devices. Our platform empowers users and customers to bridge distances and digitalize their processes through seamless connectivity.Job Title: Customer Support SpecialistWe are seeking a highly...
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Customer Support Specialist
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Customer Support Specialist
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Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroCustomer Support SpecialistAt TeamViewer GmbH, we're committed to delivering exceptional customer experiences. As a Customer Support Specialist, you'll play a vital role in ensuring our customers receive top-notch support for their technical and accounting issues.Key Responsibilities:Provide timely and effective support to customers via phone, ticket, and...
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Customer Support Specialist
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Porto, Porto, Portugal Cross Border Talents Tempo inteiroCustomer Support SpecialistAre you a fluent French or Italian speaker with a passion for customer support? We are seeking a Customer Support Specialist to join our team in Porto. As a Customer Support Specialist, you will be responsible for assisting our customers in both French and Italian, providing solutions to their inquiries and ensuring a positive...
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Customer Support Expert
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Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiroCustomer Support Role OverviewTeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.Key ResponsibilitiesProvide technical support to customers via phone, ticket, and...