Customer Support

2 meses atrás


Porto, Portugal Minacs Tempo inteiro

.Customer Support (Portuguese, Spanish & English-speaking) - Social Media Job Title: Customer Support (Portuguese, Spanish & English-speaking) - Social Media Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. If you're looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site), you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Customer Support, you will: Give customer support by handling customers' issues related to payments refund, and other types of inquiries Use different platforms and tools to take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas Review, audit and moderate contents from the end customer and copyright Provide detailed and organized customer support and seek initiatives to improve the overall customer experience Your qualifications Concentrix is a great match if you: Fluent, verbal and written in Portuguese (C1) + advanced level of English and Spanish (B2) OR Fluent, verbal and written in Spanish (C1) + advanced level of English and Portuguese (B2) Have prior knowledge in online payment methods and transactions Have proven computer skills and are a diligent worker Have high attention to detail and a problem-solving mindset Have the ability to effectively communicate, both written and verbally Being skilled in multi-tasking is essential If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role



  • Porto, Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    **Customer Service Excellence in a Global Setting**As a German-speaking Banking Customer Support Advisor at Software & Support Media Gmbh, you will play a vital role in delivering exceptional customer service to clients of a major German bank. Your primary responsibility will be to handle all incoming contacts from customers through various channels,...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...

  • Customer Support

    2 meses atrás


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Support

    2 meses atrás


    Porto, Portugal Cross Border Talents Tempo inteiro

    As a Customer Support Specialist , you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. Document interactions accurately and maintain data accuracy in our system. Adapt to...

  • Customer Support

    7 meses atrás


    Porto, Portugal Trendybrigade, Lda Tempo inteiro

    We are seeking a dedicated and experienced **Customer Support** professional to join our team. **Responsibilities**: - Provide accurate information and answer questions regarding our products, services, and pricing. - Collaborate with the sales team to ensure a seamless customer experience from initial inquiry to final purchase. - Assist customers with...

  • Technical Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Umbrella Functional Consulting & Support Team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT). Your primary goal will be to...


  • Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Company OverviewWe are the Umbrella Functional Consulting & Support Team, a fast-growing company that aims to provide top-notch technical support to our customers. Our team is dedicated to solving complex technical issues and ensuring our customers receive timely and accurate solutions.SalaryThe salary package for this position will be around $65,000 per...


  • Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    Customer Support Role OverviewTeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.Key ResponsibilitiesProvide technical support to customers via phone, ticket, and...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Customer Support SpecialistAre you looking for a challenging role that allows you to work with customers from diverse backgrounds? As a Customer Support Specialist at Minacs, you will be the primary point of contact for our French-speaking customers, providing exceptional support through various channels, including phone, email, chat, and social media. Your...


  • Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Become the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time.What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...

  • Customer Support Assistant

    3 semanas atrás


    Porto, Portugal Bluwalk Tempo inteiro

    Job Description Customer Support Assistant A successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Customer Support Agent Role OverviewWe're seeking a skilled Customer Support Agent to join our team in Porto, Portugal. As a key member of our global customer care team, you will be responsible for ensuring that performance goals are met across all operations. Your primary focus will be on fulfilling client expectations related to operational excellence,...


  • Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionCustomer Support AssistantA successful customer support assistant is responsible for managing calls, tickets, emails, and social media messages with a focus on customer satisfaction and loyalty.This role covers both pre-sales and post-sales support, addressing inquiries, resolving complaints, and handling various requests.Serving as the...

  • Customer Support Associate

    3 semanas atrás


    Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    About the Role:As a Customer Support Specialist at TeamViewer GmbH, you will be responsible for providing top-notch support to our customers based in France and other English-speaking countries. Your role will involve resolving technical and accounting issues over the phone and via email, providing support through our ticket system, and showcasing our...


  • Porto, Portugal Ls Retail Tempo inteiro

    Are you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered to our customers 24/7...


  • Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job OverviewThe Umbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs).About the RoleWe are looking for an...


  • Porto, Portugal LS Retail Tempo inteiro

    Are you passionate about providing exceptional technical support services? Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at **LS Retail** as a **Customer**Support Specialist**, where you’ll play a key role in delivering exceptional online technical support to customers. The service is offered to our...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Transcom. As a German Language Guru, you will be responsible for providing exceptional customer support to our clients through multiple channels.Key Responsibilities:Provide customer support via phone, email, and chatOffer solutions and respond to...

  • Customer Support Expert

    3 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job SummaryAs a Customer Support Specialist at Cross Border Talents, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues.Key Responsibilities:Respond to...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a German-speaking Support Agent, you will be the voice of our company, providing exceptional customer service to our clients via phone, email, chat, and social media channels.Key ResponsibilitiesProvide timely and effective support to our...