Customer Support Expert

4 semanas atrás


Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

Customer Support Role Overview

TeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.

Key Responsibilities

  • Provide technical support to customers via phone, ticket, and chat
  • Showcase software solutions to customers through online demonstrations
  • Identify customer needs and forward requests to the sales department
  • Collaborate with the Customer Support team to deliver a best-in-class experience

Requirements

  • University degree in economics or relevant vocational education
  • Native or near-native level of English (C1 minimum)
  • Good level of an additional language (Spanish, French, Italian, Polish, Dutch, Czech, Nordics, Turkish, Portuguese)
  • Windows/Mac user knowledge desirable
  • At least 1 year of work experience in customer service or sales

What We Offer

  • Contract location: Porto, Portugal or Yerevan, Armenia
  • Onsite onboarding in our HQ office
  • Great compensation and benefits packages
  • Public transport-friendly offices
  • Access to corporate benefits platform

About TeamViewer GmbH

We are a leading global technology company that provides a cutting-edge platform for remote access, control, and support. Our software solutions empower users and customers to bridge distances and digitalize processes through seamless connectivity.


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