Customer Support Expert
4 semanas atrás
Customer Support Role Overview
TeamViewer GmbH is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer experiences through technical support and software demonstrations.
Key Responsibilities
- Provide technical support to customers via phone, ticket, and chat
- Showcase software solutions to customers through online demonstrations
- Identify customer needs and forward requests to the sales department
- Collaborate with the Customer Support team to deliver a best-in-class experience
Requirements
- University degree in economics or relevant vocational education
- Native or near-native level of English (C1 minimum)
- Good level of an additional language (Spanish, French, Italian, Polish, Dutch, Czech, Nordics, Turkish, Portuguese)
- Windows/Mac user knowledge desirable
- At least 1 year of work experience in customer service or sales
What We Offer
- Contract location: Porto, Portugal or Yerevan, Armenia
- Onsite onboarding in our HQ office
- Great compensation and benefits packages
- Public transport-friendly offices
- Access to corporate benefits platform
About TeamViewer GmbH
We are a leading global technology company that provides a cutting-edge platform for remote access, control, and support. Our software solutions empower users and customers to bridge distances and digitalize processes through seamless connectivity.
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