Senior Consultant Customer Success
3 meses atrás
.Job DescriptionABOUT THIS JOBOur Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a NielsenIQ client, as is the shop. They all rely on our Senior Analytics Executives.Our clients trust our Insights Analysts, coming to them when they have challenges and questions. These questions range from deciding on new product development, designing a new price strategy, and much more NielsenIQ's Analysts work with our clients to create and present analyses based on the world's best datasets. Our insights team support clients in Health and Beauty, Beers, Wine and Spirits or Grocery.We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business.A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more. You will be expected to understand our clients' needs and then create and present solutions that help those clients achieve their strategic and tactical goals.Our team has a wide range of backgrounds and skill sets. Some of us have backgrounds in data, some in marketing, and others in sales. We are looking for someone who is keen to bring their excellent story-telling skills to a modern, data environment.If telling stories through data excites you but you're uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.RESPONSIBILITIESHave a strong working knowledge of the client business priorities and the role we can play in supporting these goals (eg. participating in business cycles such as brand planning & range reviews etc.)Understand the impact we can have on personal objectives of individuals at our clientsResponsible for setting up client onboarding for analytics & insights services and conducting tactical client training for Guided Analytics & NielsenIQ tools such as Connect Express and DiscoverResponsible for identifying opportunities through day-to-day engagements and handing off opportunities to Account Development to pursueResponsible for collecting Voice of Customer for User Experience & Service Model related topicsDelivering Insight:Become a category expert; be curious and engage with the client industry, their categories and key market trendsBeing prepared to challenge client hypothesis and bring a new perspectiveMake recommendations based on rigorous analysis leveraging multiple data sources, sound business understanding and commercial awareness
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Senior Consultant Customer Success
Há 1 mês
Lisboa, Lisboa, Portugal Nielseniq Tempo inteiroAbout This RoleWe are seeking a highly skilled Senior Consultant Customer Success to join our team at NielsenIQ. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and maintain strong relationships with...
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Senior Consultant Customer Success
Há 1 mês
Lisboa, Lisboa, Portugal Nielseniq Tempo inteiroAbout This RoleAs a Senior Consultant Customer Success at NielsenIQ, you will play a vital role in driving business growth and success for our clients. You will work closely with our clients to understand their business priorities and develop strategies to support their goals. This is an exciting opportunity to join a dynamic team and make a real impact on...
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Customer Success Consultant
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Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Success Consultant to join our team in Lisbon. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key Responsibilities:Develop and maintain strong relationships with clients to...
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Strategic Customer Success Consultant
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Customer Success Consultant
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Lisboa, Lisboa, Portugal Nielseniq Tempo inteiroAbout This RoleAt NielsenIQ, we're looking for a talented Customer Success Consultant to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth for our clients.Key ResponsibilitiesUnderstand client business priorities and identify opportunities to...
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Senior Consultant Customer Success
2 meses atrás
Lisboa, Portugal Nielseniq Tempo inteiro.Job Description ABOUT THIS JOB Our Analysts are vital to NielsenIQ's success. They work every day with our client base, which includes most of the major brands you see in the supermarket. We also work with most of the supermarkets and other retailers where you'll find these products. If you saw it the last time you did your weekly shop, they're probably a...
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Senior Customer Support Consultant
Há 1 mês
Lisboa, Portugal Roomraccoon Tempo inteiroTitle: Senior Customer Support Consultant Type: Fulltime Terms: Onsite Location: Only considering applications-based in Cape Town, South Africa and Lisbon, PortugalWho are we? RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of...
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Senior Customer Support Consultant
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Lisboa, Portugal Roomraccoon Tempo inteiroTitle: Senior Customer Support Consultant Type: Fulltime Terms: Onsite Location: Only considering applications-based in Cape Town, South Africa and Lisbon, PortugalWho are we? RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of...
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