Incident Manager

Referência 12094_Incident Manager_Lisbon **Descrição**: Service Manager **Perfil**: We are looking for Incident Manager to integrate a project in Lisbon. - Experience with major incident management and reporting; - Excellent communication skills with the Incident Process Owner; - Familiar with ITIL best practices. **Oferecemos**: - Personal...

Procuramos um Incident Manager para integrar um projeto no setor do retalho, com as seguintes responsabilidades:Responsável pelo planeamento e coordenação de todas as atividades necessárias Execução, monitorização e comunicação de todo os processos de incidente Corrigir o desvio de um processo para a sua divisão/departamento em particular...

Incident Manager (Client Delivery Run) Marvila, Lisboa Incident Manager (Client Delivery Run)Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:AtAXIANSwe seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about...

Incident Manager (Client Delivery Run) Lisboa Incident Manager (Client Delivery Run)Lisboa Lisbon, Lisbon, Portugal At AXIANS we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry...

Incident Manager (M/F) - Lisbon - Bachelor's degree in computer science, information technology or related domains; Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process; Remediate deviation of a process for its particular division/department/school; Responsible for communicating with the...

**Job Description** Incident Manager Position Description Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to complex technical problems? These are exciting times for CGI and are looking for talented individuals to trail blaze with us. If you have a pioneering spirit and thrive on innovative...

.Job Description In a nutshell As a Change & Incident Manager, you will handle change & incident management effectively by coordinating with global support teams to ensure service restoration/fix as soon as possible, while driving improvement in service availability. You will be chair of the change management board, and accountable for change processes in...

Who are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

**Make an impact** by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative. **Be part of the team** that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Incident Manager (Client Delivery Run) Marvila, Lisboa Incident Manager (Client Delivery Run) Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:AtAXIANSwe seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about...

Job Description In a nutshell As a Change & Incident Manager, you will handle change & incident management effectively by coordinating with global support teams to ensure service restoration/fix as soon as possible, while driving improvement in service availability. You will be chair of the change management board, and accountable for change processes in...

**Como vai ser o teu dia-a-dia?**: - O Incident Manager, internamente designado por Helpdesk Lead, deverá assegurar um acompanhamento próximo e eficaz da equipa, incentivando a qualidade do atendimento prestado e promovendo uma postura proativa e ambiciosa na resolução de incidentes e pedidos; - Gerir a resposta, resolução e análise posterior dos...

ABOUT BEDROCK What if you could help major media companies compete with streaming giants? At Bedrock, that's what we do. We're a European company, founded by M6 and Bertelsmann / RTL Group that shapes the standards of streaming tech in Europe. We build and power leading video streaming platforms for some of Europe's biggest SVOD/AVOD players (6play,...

ABOUT BEDROCK What if you could help major media companies compete with streaming giants?At Bedrock, that's what we do. We're a European company, founded by M6 and Bertelsmann / RTL Group that shapes the standards of streaming tech in Europe.We build and power leading video streaming platforms for some of Europe's biggest SVOD/AVOD players (6play, Videoland,...

**Description**: **Principais Tarefas e Responsabilidades**: - Monitorizar diariamente todos os incidentes/alterações e problemas para garantir que são respondidos dentro dos SLAs acordados pelos clientes. - Responsabilidade de envolvimento das equipas técnicas e priorização dos incidentes que estão a afetar os SLA - Capacidade de trabalhar e...

Quem somos:For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent.We have a talent for that.The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution. We have a new...

Job DescriptionIn a nutshellAs a Change & Incident Manager, you will handle change & incident management effectively by coordinating with global support teams to ensure service restoration/fix as soon as possible, while driving improvement in service availability.You will be chair of the change management board, and accountable for change processes in line...

Como vai ser o teu dia-a-dia?:O Incident Manager, internamente designado por Helpdesk Lead, deverá assegurar um acompanhamento próximo e eficaz da equipa, incentivando a qualidade do atendimento prestado e promovendo uma postura proativa e ambiciosa na resolução de incidentes e pedidos; Gerir a resposta, resolução e análise posterior dos incidentes,...