Italian Customer Support Representative
1 dia atrás
We're looking for **Italian** speaking **Customer Support Specialist** to join our client's team in the beautiful Portugal
**What you'll do**:
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
**What's the offer**:
- Health Coverage and Private Health Care.
- Attractive Salary package.
**What we're looking for**:
- Proficiency in **Italian**:
- Intermediate English
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship or Portuguese residence card.
Pay: 14,000.00€ - 16,000.00€ per year
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Are you authorized to work in Portugal?
-
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