![Webhelp](https://media.trabajo.org/img/noimg.jpg)
HR Business Partner
2 meses atrás
**About Webhelp**
**Webhelp **is a French multinational BPO company that is making business more human for the world’s most exciting brands. **By choosing Webhelp**, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at** Webhelp** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
**About the job role**
As a** **HR Business Partner in Webhelp**, you will be part of a team where we are Passionate Game Changers. You will be involved in a wide range of HR activities that will include supporting day-to-day operations needs & requests, supporting the employee performance program, employee development, and updating HR policies and practices. The role of the HR business partner is to make sure human resource policy and procedures throughout the organization fit the needs, goals, and aims of the organization and top leadership.
As **an **HR Business Partner**,** you will:
- Act as a link with operations to enhance engagement and satisfaction of employees
- Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Execute and improve talent retention strategy
- Coordinate welcome, onboarding, and follow-up sessions
- Actively participate in transversal HR Projects (e.g., performance management and talent management)
- Manage and resolve complex employee relations issues
- Analyze trends and metrics to develop solutions, programs, and policies
- Oversee contract management, renewals, compensation, and benefits
**We are looking for**
- Human Resources Degree or Experience in Contact Center in Management Roles
- ** Fluent English and/or French (minimum level C1)**:
- Have self-initiative, perseverance, and flexibility combined with strong execution skills
- Ability to analyze (people) data and translate the outcome to valuable and actionable insights
- Strong organization, communication, and problem-solving skills.
**We offer you**
- Competitive base salary according to experience
- Continuous development and career growth opportunities on a local and global level
**Life at our company**
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more
- We promote inter-company mobility to work at any of our sites around the world
- ** Workplace: Braga, Portugal**
All submissions will be treated confidentially under the General Data Protection Regulation.
**Webhelp Portugal** is an equal-opportunity employer.**
**Webhelp **considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
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