Retail Manager

7 meses atrás


Lisboa, Portugal Ria Tempo inteiro

**Increase the number of customers and promotion of the sales**:

- Manage and motivate the team to increase sales and ensure efficiency of the whole operation, both in the Money Transfer and in the Foreign Exchange activity.
- Identify current and future customer requirements per point of sales by establishing rapport with potential and actual customers and exchanging with branch managers and cashiers.
- Plan existing manpower taking into account legal frame to reduce the time of attending customers and "kill the queues" in high traffic periods ("seasonality").
- Review and propose adjustments to pricing policies by reviewing selling activities (schedules, corridors/destinations, etc).
- Design and organise special promotions, displays and events.
- Detect new areas of business and/or growth.
- **Achievement of financial objectives**:

- Analyse sales figures achieved to compare them with the forecast; analyse variances and initiate corrective actions.
- Analyse and interpret trends to facilitate planning; participate in the settlement of financial objectives by preparing an annual budget.
- **Management of the staff**:

- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as provide or organise training and development.
- Maintain store staff job results by coaching, counseling and disciplining employees. The RM will dedicate a significant part of his/her time, at least during the first period, to plan, monitor and appraise job results.
- Work jointly with the Enterprise Committee in finding constructive solutions and reasonable alternatives to the different circumstances.
- **Other responsibilities/tasks**:

- Ensure standards for quality, customer service, security and health and safety are met and solve the issues the branches may encounter in the day-to-day work.
- Schedule, attend and chair "Stores meetings" to have the full team aligned. To be successful in his/her role, the RM will have to tour the sales floor regularly, talk to colleagues and customers and identify and resolve urgent issues.**Responsibilities**
- High level of English and Spanish, both written and oral
- Abilities to work in the field, in close contact with the employees and the customers.
- Previous experience in sector such as Foreign Exchange or similar financial services would be an undeniable asset.
- It's mandatory to bring an experience in achieving significant sales targets.

Demonstrated experience in managing large groups of employees.

Job ID 300000160409781


  • Retail Account

    2 meses atrás


    Lisboa, Portugal Michael Page Tempo inteiro

    Gestão de Negócio | Desenvolvimento de Mercado | Gestão de Equipa e Clientes Sobre o nosso cliente O nosso Cliente é uma empresa de referência no sector do Retalho de Luxo.Descrição A reportar à Direção Operacional, este/a Retail Account & Operations Manager - Luxury Retail terá como principais responsabilidades:Gerir e acompanhar uma Carteira de...


  • Lisboa, Portugal David Rosas Tempo inteiro

    **Luxury Retail Business Manager** Location: Lisbon, Portugal David Rosas, a leading luxury brand in the retail sector, is seeking a dynamic and experienced Retail Business Manager to lead an innovative and large-scale retail project within the luxury industry. This project aims to consolidate various boutiques of international brands and multi-brand...

  • Retail Experience Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Transform Your Career with a Revolutionary Opportunity at PMI!We're pushing the boundaries of what's possible in the retail industry. As a pioneer, you'll have the chance to create a smoke-free future and make a lasting impact on consumers.About UsAt PMI, we're dedicated to delivering better, brighter solutions that meet the evolving needs of our customers....


  • Lisboa, Portugal Dyson Tempo inteiro

    Dyson people are encouraged to think differently, challenge convention and be unafraid to make mistakes. We’re creative, collaborative, practical, enthusiastic and resourceful. But most of all we’re passionate about what we do. At Dyson our Owner is central to everything we do and your role will make sure that owners are getting a fantastic experience,...


  • Lisboa, Lisboa, Portugal Pandora AS Tempo inteiro

    At Pandora A/S, we are seeking a skilled and dedicated Retail HR Development Specialist to join our team. The ideal candidate will have expertise in employee lifecycle management from a people-focused perspective and be able to empower our Store Managers across Portugal.About the RoleThis role is instrumental in empowering our Store Managers across Portugal,...


  • Lisboa, Lisboa, Portugal Pandora AS Tempo inteiro

    Job OverviewWe are seeking a skilled Retail HR Development Manager to join our team in Portugal. As a key member of our HR department, you will play a crucial role in empowering our Store Managers to master effective people management practices.

  • Retail AI Product Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal Ometria Ltd Tempo inteiro

    About the RoleOmetria Ltd is a leading Customer Data and Experience Platform that empowers retail marketers to achieve sustainable growth. We're seeking an experienced Retail AI Product Manager to join our Smart AI team, driving the development of innovative enhancements for our platform and devising strategies to deliver greater value to our clients.Your...

  • Commercial Manager

    4 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At PMI, we're revolutionizing our business and building a smoke-free future. We're looking for a skilled Commercial Manager to lead our Retail Operations in Portugal.About the RoleThe successful candidate will be responsible for managing regional operational stores, developing strategic plans, and collaborating with stakeholders to drive sales growth and...


  • Lisboa, Lisboa, Portugal Antal International Network Tempo inteiro

    About the RoleWe are seeking an experienced Retail Operations Manager to join our team in Portugal. This is a fantastic opportunity for someone who is passionate about retail and has a proven track record of driving sales growth and improving store operations.Key ResponsibilitiesCoach and inspire your team members to achieve their targets and drive sales...

  • Retail Project Manager

    6 meses atrás


    Lisboa, Portugal Senseidata Lda Tempo inteiro

    Sensei is looking for** top talent to play a pivotal role i**n expanding our European business! This is an exciting opportunity to join a rapidly growing team and be part of a global startup leading digital transformation in retail. **About Sensei** We're a leading provider of autonomous store technology for large grocery and convenience store chains....


  • Lisboa, Lisboa, Portugal Kohl'S Peru Tempo inteiro

    Job SummaryWe are seeking a highly motivated Senior Retail Merchandising Manager to join our team in Peru. This role will be responsible for leading the merchandising efforts and supervising associates to deliver excellent customer service through sales floor merchandising, pricing, and recovery.Key Responsibilities


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleWe are seeking a Senior Retail Food Operations Manager to lead our food operations team in delivering an exceptional customer experience.Key ResponsibilitiesDevelop and implement strategies to drive sales growth, improve operational efficiency, and enhance customer satisfaction.Lead a high-performing team of retail food managers to achieve...


  • Lisboa, Lisboa, Portugal Phenix Anti Gaspi Tempo inteiro

    Company OverviewPhenix Anti Gaspi is a rapidly expanding company dedicated to reducing food surplus and minimizing waste. As part of its growth strategy in the Portuguese market, Phenix is seeking an experienced Senior Key Account Manager to drive business expansion by acquiring and managing food retail clients, and assisting them in implementing tailored...

  • Retail Manager Trainee

    4 meses atrás


    Lisboa, Portugal Auchan Tempo inteiro

    Pronto para embarcar na próxima grande aventura da tua vida profissional? Segue viagem com a Auchan Retail Portugal! O que temos para ti: ➡ Um estágio profissional de 9 meses assente num programa estruturado, repleto de desafios teóricos e práticos; ➡ Acompanhamento regular com feedback; ➡ Experiência direta na tua área de interesse; ➡...


  • Lisboa, Lisboa, Portugal Pandora Group Tempo inteiro

    Job Summary">We are seeking a Retail Development Manager to enhance the capabilities of our Store Managers across Portugal, ensuring they are equipped to effectively lead their teams and deliver exceptional customer service. This role involves supporting the recruitment process for various profiles within the stores and corporate office.">Key...

  • Assistant Store Manager

    6 meses atrás


    Lisboa, Portugal HAYS Tempo inteiro

    Oportunidade para Assistant Store Manager | Luxury Retail (Watches) | Lisbon A empresa onde vai trabalhar Join a Multinational Luxury Retail Group as an Assistant Store Manager for one of the Group's brands! Opportunity for Lisbon. A sua nova função Support the Store Manager in the efficient running of the store on a day-to-day basis. Monitoring and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Role Overview**We are seeking a highly skilled and experienced Luxury Retail Clienteling Manager to join our team in Lisbon. As a key member of our store leadership, you will be responsible for driving the clienteling strategy and creating a client-centric culture within the store.**Key Responsibilities*** Inspire and motivate the sales team to deliver...


  • Lisboa, Lisboa, Portugal Kantar Group Limited Tempo inteiro

    Role OverviewKantar Group Limited is seeking an experienced Strategic Retail Sector Manager to join our local Client Service Teams based in Lisbon, Portugal.Key Responsibilities:Handling a portfolio of accounts in the retail sector and being the main point of contact for submitting data requests and project briefs.Ensuring accurate and insightful...


  • Lisboa, Portugal Pandora AS Tempo inteiro

    We are looking for a skilled and dedicated Retail HR Development Specialist with expertise in employee lifecycle management from a people-focused perspective. In this role, you will be instrumental in empowering our Store Managers across Portugal, guiding them to master all aspects of effective people management—from talent acquisition and onboarding to...


  • Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

    Sofitel Dubai The Obelisk is a luxury hotel located in the heart of Dubai, part of the Wafi Mall new extension. As a leading hospitality company, Accor Hotels aims to provide exceptional guest experiences. Our team of passionate professionals strives to deliver outstanding service and create unforgettable memories for our guests.We are seeking an experienced...