Service Delivery Manager
7 meses atrás
**Essential Job Functions**:
- Assist in managing business process transactions and teams, actively supporting efficiency and compliance.
- Contribute to process improvement initiatives and ensure adherence to quality standards.
- Collaborate closely with managers and senior leadership.
- Monitor and report on process performance and quality metrics.
- Analyze data to identify areas for enhancement.
- Support the development of strategic plans for process optimization.
- Participate in resource allocation and budgeting processes.
- Act as a bridge between senior leadership and analysts, facilitating communication.
**Basic Qualifications**:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology
**Other Qualifications**:
- Advanced degree in a relevant field a plus
- Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
-
Service Delivery Manager
2 meses atrás
Lisboa, Portugal Dxc Technology Inc. Tempo inteiroEstamos à procura de um(a) Service Delivery Manager altamente motivado(a) e experiente para se juntar à nossa equipa e trabalhar diretamente com um cliente de renome no mercado nacional. O candidato ideal será responsável por garantir a entrega eficiente e eficaz dos serviços, mantendo altos padrões de qualidade e satisfação do...
-
Service Delivery Manager
2 meses atrás
Lisboa, Lisboa, Portugal Grupo Data Tempo inteiroService Delivery ManagerWe are seeking a dedicated Service Delivery Manager to simplify our clients' lives with innovative IT solutions at Grupo Data.Key Responsibilities:• Develop and implement IT service management processes based on ISO 2000 standards.• Monitor and maintain the quality of IT services, ensuring compliance with ISO 2000 requirements.•...
-
Service Delivery Manager
7 meses atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência 12561_Service Delivery Manager_Lisbon **Descrição**: Service Delivery Manager **Perfil**: - Ability to manage projects: organization, results orientation, capacity and budget; - Knowledge of data and BI environments (MS Azure); - Advanced knowledge of Service Now; - Good knowledge of Office 365; - Fluency in English and Portuguese (C1...
-
Service Delivery Manager
6 meses atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência 13211_Service Delivery Manager_Lisboa **Descrição**: Service Delivery Manager **Perfil**: - Strong expertise in IT service management and incident, problem, and change processes; - Practical understanding of ITIL processes and experience with ticketing tools (ServiceNow is a plus); - Handson experience in IT operations environment; - Fluent...
-
Service Delivery Manager
6 meses atrás
Lisboa, Portugal Olisipo Tempo inteiroReferência 13310_Service Delivery Manager_Lisboa **Descrição**: Service Delivery Manager **Perfil**: - 5+ years of experience in a similar role, preferably within a multinational environment; - Proficiency in English, with French language skills considered a strong asset; - Experience working in Agile Scrum teams or similar methodologies; - Proven...
-
Cloud Services Delivery Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Sap Tempo inteiroJob OverviewWe are seeking a highly skilled Cloud Services Delivery Manager to join our team at SAP. As a key member of our organization, you will be responsible for ensuring the successful delivery of cloud services to our customers.
-
Service Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Neotalent Conclusion Tempo inteiroAt Neotalent Conclusion, we seek an exceptional Service Delivery Manager to lead our Service Level Management and Quality of Service reporting initiatives in the Iberian market. The ideal candidate will have at least 2 years of experience in Service Management, ITIL certification, and strong team collaboration and communication skills. Key responsibilities...
-
Cloud Services Delivery Manager
Há 1 mês
Lisboa, Lisboa, Portugal Devoteam Tempo inteiroCloud Services Delivery Manager PositionAt Devoteam, we believe in the transformative power of technology. In this role, you'll be part of a multidisciplinary team of professionals who are passionate about delivering innovative cloud solutions to our clients. As a Cloud Services Delivery Manager, you'll be responsible for ensuring the successful delivery of...
-
Service Delivery Manager
8 meses atrás
Lisboa, Portugal WTW Tempo inteiroThe IT Service Delivery Manager will play a crucial role in ensuring the successful delivery of IT services to WTW colleagues by effectively managing business relationships, resolving service performance or degradation challenges and assisting with the resolution of critical incidents. The IT Service Delivery Manager will be responsible for overseeing the...
-
German Service Delivery Manager
7 meses atrás
Lisboa, Portugal HCL Technologies Tempo inteiro**Service Delivery Manager - German speaker, HCLTech** Lisbon, Lisbon, Portugal (Hybrid) / DPO / Full-Time We are HCLTech, one of the fastest-growing large tech companies in the world and home to 211,000+ people across 52 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving...
-
Service Delivery Manager
3 meses atrás
Lisboa, Portugal DXC Technology Tempo inteiro**Responsabilidades**: - Gerir a entrega de serviços de TI, assegurando que os acordos de nível de serviço (SLAs) sejam cumpridos. - Coordenar com várias equipas internas e externas para garantir a resolução rápida de problemas. - Monitorizar e reportar o desempenho dos serviços, identificando áreas de melhoria. - Desenvolver e manter...
-
Delivery Manager
Há 1 mês
Lisboa, Portugal Wire It Tempo inteiroEssa vaga expirou no Indeed. Possíveis motivos: a empresa não está aceitando inscrições, não está contratando ou está analisando inscrições.Delivery Manager WIRE IT é uma empresa global especializada em serviços de TI. Somos apoiados por uma equipa com vasta experiência e que conhece o mercado de TI, permitindo aos nossos clientes tomar as...
-
Delivery Manager
2 meses atrás
Lisboa, Portugal WIRE IT Tempo inteiro**WIRE IT** é uma empresa global especializada em serviços de TI. Somos apoiados por uma equipa com vasta experiência e que conhece o mercado de TI, permitindo aos nossos clientes tomar as melhores decisões e atingir os seus objetivos. Procuramos, de momento, um **Delivery Manager** para se juntar à nossa equipa. **Localização**: Híbrido,...
-
IT Service Delivery Manager
4 semanas atrás
Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiroAbout It Service Management CompanyWe are looking for an experienced IT Service Delivery Manager to join our team in Lisbon, Portugal. As a key member of our internal team, you will play a crucial role in ensuring the successful execution of our contracted services.Job Description:The successful candidate will be responsible for managing service execution...
-
Service Delivery Operations Manager
Há 1 mês
Lisboa, Lisboa, Portugal Biom?Rieux Bv Tempo inteiroJob Title: Service Delivery Operations ManagerAbout the Role:As a Service Delivery Operations Manager at Biom?Rieux Bv, you will be responsible for overseeing the 24/7 Service Management activities that underpin our organization. This includes managing and maintaining our portfolio, as well as ensuring the effective management of critical applications. You...
-
Service Delivery Manager
8 meses atrás
Lisboa, Portugal Celfocus Tempo inteiro**Make an impact** by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative. **Be part of the team** that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital...
-
Delivery Manager
2 meses atrás
Lisboa, Portugal Wireit Tempo inteiroWIRE IT é uma empresa global especializada em serviços de TI. Somos apoiados por uma equipa com vasta experiência e que conhece o mercado de TI, permitindo aos nossos clientes tomar as melhores decisões e atingir os seus objetivos.Procuramos, de momento, um Delivery Manager para se juntar à nossa equipa.Localização : Híbrido,...
-
Cloud Service Delivery Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroWe are seeking a highly skilled Cloud Service Delivery Manager to join our team at SAP. In this role, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery.What we offer:* Estimated salary: $120,000 - $150,000 per year* A highly collaborative and dynamic work environment* Opportunities for professional...
-
Cloud Application Services Delivery Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Sap Se Tempo inteiroRole OverviewWe are seeking a highly skilled Cloud Application Services Delivery Manager to join our team in EMEA/MEE. As a key member of the CAS Family, you will play a crucial role in driving customer engagement, promoting service excellence, and supporting upselling CAS offerings.
-
Delivery Manager
4 meses atrás
Lisboa, Portugal Noesis Portugal Tempo inteiroDegree in Computer Engineering, Management Informatics or similar; - At least 3 years of professional experience in Delivery functions; - Experience in project management; - Technological background (programming, networks, DBMS); - Knowledge of MS Project, Jira, Confluence and Excel; - Knowledge of payment methods will be valued; - Dynamism, proactivity and...