Retail HR Development Specialist
2 meses atrás
**Location: Portugal**
We are looking for a dynamic **Retail HR Development Specialist** to enhance the capabilities of our Store Managers across Portugal, ensuring they are equipped to effectively lead their teams and deliver exceptional customer service. This role also involves supporting the recruitment process for various profiles within the stores and corporate office.
**WHAT YOU WILL DO**-
**Stakeholder Collaboration**: Collaborate with HR and Retail teams to ensure alignment on training needs and objectives. Act as a bridge between HR and store operations to facilitate the implementation of HR initiatives. Close collaboration with the HRBP in decision-making and action plans, as well as in prioritizing needs and actions.**Training and Development**: Identify the specific training needs in people management for our Store Managers and implement the necessary training actions to address existing gaps. Implement comprehensive training actions focused on recruitment, team management, communication, and development of collaborators. Collaboration with the rest of the HR team for the creation of necessary content and materials.**Coaching**: Provide individualized coaching to Store Managers, helping them optimize team performance and foster a positive work environment. Guide Store Managers on best practices in recruitment, onboarding, and employee performance evaluation. Provide practical training on how to handle sensitive conversations. Promote effective communication between Store Managers and their teams to resolve conflicts and enhance dynamics.**Performance Assessment**: Regularly evaluate Store Managers' performance and provide constructive feedback to promote professional growth, in terms of people management.-
**Progress Reporting**: Track and report on the development progress of Store Managers, providing insights for strategic decision-making.
**MORE ABOUT YOU**- Proven experience in training, coaching, or developing retail management teams in a fast-paced environment.- Fluent in Portuguese. English and/or Spanish are highly valued.- Strong understanding of retail operations and best practices.- Excellent communication and interpersonal skills.- Ability to motivate and inspire team members.- Proficient in conflict resolution and problem-solving.- Experience with recruitment and talent acquisition.- Strong organizational skills and attention to detail.- Passion for customer service and team dynamics.- Availability to travel 80% of the time.
**WHAT WE OFFER**- Competitive salary and benefits package.- Initial project duration of 6 months, with the possibility of extension.- A supportive and dynamic work environment.- The opportunity to make a significant impact on our stores' success.
**Did we get your attention?**
We hope that you feel confident applying, however if you have more questions regarding the role, please contact:
- Luca Maselli_
- Talent Acquisition Team_
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you
**About Pandora**
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.
At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.
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