Customer Care Operator

2 semanas atrás


Lisboa, Portugal Grupo Egor Tempo inteiro

**EMPRESA**

**Conceituada empresa que opera no sector de telecomunicações e soluções Cloud, Cibersegurança e ICTS.**

**CANDIDATO**

O profissional a admitir será responsável por:

- Serviço de apoio ao cliente por telefone (Infoe) e ticket (Kayako);
- Gestão de tickets e resolução dos mesmos;
- Monitorizar painéis de alarme:

- Gestão direta de fornecedores para incidentes e manutenção;
- Reporte direto de problemas.

**PERFIL**
- Técnico Superior de telecomunicações e sistemas informáticos ou equivalente;
- Certificação CCNA (valorizada);
- Experiência mínima de 2 anos em suporte técnico FTTH, circuitos, ligações rádio, ligações satélites e relações com os fornecedores;
- Experiência VoIP, Trunksip, PBX virtuais;
- Experiência em redes e resolução de problemas;
- Experiência em configuração de routers Mikrotic e Cisco;
- Conhecimentos de Inglês e Espanhol (preferencial).

Caso esteja interessado/a nesta oportunidade carregue no link:
EGOR Talent Acquisition Solutions

**Success through People**

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Turno de 8 horas

**Experiência**:

- Gerência de equipa: 1 ano (preferencial)


  • Customer Care

    Há 6 dias


    Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Customer Care (M/F Lisboa Administrativo, Secretariado, Receção Ref: Estamos a recrutar Customer Care (M/F)Funções: Receber e tratar as encomendas dos clientes;Dar suporte aos vários departamentos envolvidos;Coordenar as entregas;Suporte administrativo; Requisitos: Formação superior em gestão, economia ou áreas similares Experiência profissional em...

  • Customer Care

    Há 6 dias


    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Customer Care (M/F Lisboa Administrativo, Secretariado, Receção Ref: Estamos a recrutar Customer Care (M/F)Funções:Receber e tratar as encomendas dos clientes;Dar suporte aos vários departamentos envolvidos;Coordenar as entregas;Suporte administrativo;Requisitos:Formação superior em gestão, economia ou áreas...

  • Customer Care

    Há 6 dias


    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you a Norwegian speaker looking for your next career move as a Customer Care?Are you a communicative person?Can you understand the importance of delivering the best customer service?Then, you are the perfect match for this job opportunityIn this role, you will work closely with a large, global operating company.Also, you will be part of our multilingual...

  • Customer Care Agent

    2 meses atrás


    Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're looking for **Swedish** speaking **Customer Care Agents** to join our client's team in the beautiful Portugal! **What you'll do**: - Give accurate, valid and complete information by using the right procedures; - Be the owner of the customer query and ensuring a timely resolution and response; - Build meaningful relationship, answering customers...

  • Customer Care Agent

    Há 21 horas


    Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're looking for **Swedish** speaking **Customer Care Agents** to join our client's team in the beautiful Portugal! **What you'll do**: - Give accurate, valid and complete information by using the right procedures; - Be the owner of the customer query and ensuring a timely resolution and response; - Build meaningful relationship, answering customers...

  • Customer Care

    Há 3 dias


    Lisboa, Portugal Cluster OSL Tempo inteiro

    **Unleash Your Magic as a Customer Care Champion at Cluster!** Ready to Ignite Your Journey with a Thriving Community? Our Mission: Elevate, Conquer, and Create Smiles! **Why Dive into Our World?** Experience Growth Beyond Compare - Every Voice Matters! **Your Role as a Customer Care Champion**: - Craft Unforgettable Customer Experiences Across European...

  • Customer Care

    Há 6 dias


    Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Estamos a recrutar Customer Care (M/F)Funções: Receber e tratar as encomendas dos clientes; Dar suporte aos vários departamentos envolvidos; Coordenar as entregas;Suporte administrativo; Requisitos:Formação superior em gestão, economia ou áreas similares Experiência profissional em funções administrativas de backoffice; Domínio de Inglês (falado...


  • Lisboa, Lisboa, Portugal Amyris, Inc. Tempo inteiro

    Responsibilities: Partner with Director of Customer Care to develop and implement department SOPs, strategize on issues, and implement teamwide decisions Lead in developing, training, education and hiring the CCA team Work closely with Customer Care Operations Lead and Director of Customer Care to procure, organize, and update all Customer Care content...


  • Lisboa, Portugal Wall Street English Tempo inteiro

    Lisboa Estamos a recrutar um Customer Care Agent para reforçar o nosso departamento de Customer Care garantindo o melhor acompanhamento aos nossos alunos. - **Departamento**: WSE - Lisboa Estamos a recrutar um Customer Care Agent para reforçar o nosso departamento de Customer Care garantindo o melhor acompanhamento aos nossos...

  • Customer Care Specialist

    2 meses atrás


    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers' needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place...

  • Customer Care Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal portugalbs Tempo inteiro

    Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers' needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you will feel the good vibes that this place...

  • Customer Care Agent

    Há 6 dias


    Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    Customer Care Agent (German market) in Lisbon Your talent is neededLeave customers with an excellent service, join an exciting company and enjoy life in LisbonMeet your new company: This organization is one of the world's leading suppliers of technology-based products for eyes, contact lenses, care products, pharmaceuticals and surgical instruments.This...


  • Lisboa, Lisboa, Portugal Fedex EU Tempo inteiro

    Customer Care:Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies' Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best...

  • Customer Care Agent

    Há 6 dias


    Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're looking for Swedish speaking Customer Care Agents to join our client's team in the beautiful PortugalWhat you'll do: Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous,...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you a fluent Dutch speaker looking for your next career move as Customer Care for Beauty?Are you a communicative person?Do you understand the importance of delivering the best customer service?Then, you are the perfect match for this jobShare your passion for beauty products and work for a luxury brand.Are you ready for the challenge?At


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specialising in luxury products. This is a leading sleep company selling high quality mattresses and...

  • Assistente Customer Care

    1 semana atrás


    Lisboa, Portugal Groupe SEB Portugal Tempo inteiro

    O **Groupe SEB** é reconhecido como uma das melhores empresas para trabalhar em Portugal - **GREAT PLACE TO WORK 2018, 2020** **e 2022**- sendo a empresa líder mundial no seu sector. Krups, Moulinex, Rowenta, Tefal e WMF são marcas que fazem parte do quotidiano de milhões de consumidores em mais de 150 países. Com 33.000 colaboradores em todo o mundo,...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are eager to add a motivated Customer Care Advisor (German Speaker) to join our high calibre team at Blu Selection in Lisboa.Growing your career as a Full Time Customer Care Advisor (German Speaker) is an incredible opportunity to develop key skills.If you are strong in problem-solving, project management and have the right talent for the job, then apply...


  • Lisboa, Lisboa, Portugal 1WorldSync Tempo inteiro

    Are you a successful customer care professional with a passion for excellence? Do you have experience managing multiple, high-value clients, with a proven track record of delivering exceptional results? Good news 1WorldSync is looking for a Senior Customer Care Advocate to join our team.1WorldSync is the industry leader in product content management. With...


  • Lisboa, Portugal Grupo Comer o Mundo Tempo inteiro

    **Grupo de Restauração dedicado à criação, desenvolvimento e exploração de conceitos de restauração inovadores no mercado português.** Estamos a recrutar **Assistente de Customer Care** para integrar a nossa equipa jovem e dinâmica. - Boa capacidade de comunicação e trabalho em equipa; - Domínio da língua portuguesa; - Conhecimento da língua...